St. Louis Public Library

Assistant

• Assist customers with the utilization of Library computers, personal devices or other equipment and troubleshoot Library equipment for customers and staff
• Plan and lead training sessions and programs for staff and customers
• Participate in regular team discussions regarding technology, Library services, customer assistance, and other topics.
• Communicate with managers regarding needed maintenance or Help Desk tickets for issues with technology.
• Provide one-on-one assistance for customers through Tech Connect appointments
• Be cross-trained to work in Circulation as needed

Public Technology Assistant