St Basils

Administration

• Develop and maintain efficient administrative systems to effectively support the Learning and Development (L&D) function
• Manage and update training databases and filing systems to ensure accuracy and accessibility
• Act as a key point of contact for training-related enquiries, providing clear, professional guidance to managers and staff
• Coordinate and book training courses, ensuring all arrangements are handled smoothly and efficiently
• Produce and analyse attendance reports and evaluation data to support continuous improvement
• Maintain and update training management information and reporting systems
• Oversee and administer e-learning platforms, ensuring a seamless user experience.
• Coordinate the scheduling of meeting and training rooms using Outlook, optimising availability and usage
• Communicate course details effectively by issuing joining instructions to staff and line managers
• Organise and support the delivery of training events from planning through to completion.
• Prepare high-quality training materials, including copying, collation, and stock management
• Maintain accurate records of both internal and external training activities and resources
• Compile and distribute comprehensive end-of-course evaluation summaries and reports.
• Provide flexible, high quality administrative support to HR & the Learning & Development team as required
• Deliver a first class front of house experience, managing communications promptly and professionally while effectively triaging enquiries to the appropriate personnel
• Communicate information clearly and efficiently using appropriate channels, supporting smooth organisational operations and effective collaboration across teams
• Manage incoming calls and messages, ensuring accurate and timely distribution to relevant departments.

Training & Development Administrator