Training & Development Administrator

St Basils

Training & Development Administrator at St Basils delivering impactful learning and supporting employee development. Managing administrative functions to enhance training and development efforts within the organization.

Posted 5/19/2026full-timeBirmingham • 🇬🇧 United KingdomMid-LevelSenior💰 £25,357 - £26,161 per yearWebsite

About the role

Key responsibilities & impact

Develop and maintain efficient administrative systems to effectively support the Learning and Development (L&D) function
Manage and update training databases and filing systems to ensure accuracy and accessibility
Act as a key point of contact for training-related enquiries, providing clear, professional guidance to managers and staff
Coordinate and book training courses, ensuring all arrangements are handled smoothly and efficiently
Produce and analyse attendance reports and evaluation data to support continuous improvement
Maintain and update training management information and reporting systems
Oversee and administer e-learning platforms, ensuring a seamless user experience.
Coordinate the scheduling of meeting and training rooms using Outlook, optimising availability and usage
Communicate course details effectively by issuing joining instructions to staff and line managers
Organise and support the delivery of training events from planning through to completion.
Prepare high-quality training materials, including copying, collation, and stock management
Maintain accurate records of both internal and external training activities and resources
Compile and distribute comprehensive end-of-course evaluation summaries and reports.
Provide flexible, high quality administrative support to HR & the Learning & Development team as required
Deliver a first class front of house experience, managing communications promptly and professionally while effectively triaging enquiries to the appropriate personnel
Communicate information clearly and efficiently using appropriate channels, supporting smooth organisational operations and effective collaboration across teams
Manage incoming calls and messages, ensuring accurate and timely distribution to relevant departments.

Requirements

What you’ll need

Level 2 Maths & English
CIPD or Learning & Development qualification desirable but not essential.
Experience in an administrative role, ideally within Learning & Development or HR.
Strong organisational skills with the ability to manage multiple tasks and priorities.
High level of accuracy and attention to detail when managing data and records.
Confident communicator, able to engage with stakeholders at all levels.
Proficient in Microsoft Office and comfortable using data systems.
Self‑motivated, adaptable, and able to work effectively in a fast‑paced environment.
A good standard of business English and Maths.
Up to date Employment Law knowledge to be able to apply wide ranging legislation relating to the employment cycle.
Hands on experience with induction processes and designing learning interventions.
Strong understanding of the full training cycle and blended learning approaches (classroom and e-learning).

Benefits

Comp & perks

28 - 36 Day Annual Leave Allowance
Employee Assistance Programme
Training and Development Opportunities
Salary Sacrifice Scheme
Team Away Days
Pension Contribution
Voluntary Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data managementtraining database managementattendance reportinge-learning administrationtraining material preparationinduction processeslearning intervention designblended learning approachestraining cycle understandingrecord keeping

Soft Skills

strong organisational skillsattention to detailconfident communicationstakeholder engagementself-motivatedadaptabilitymulti-taskingprofessional guidanceeffective collaborationcustomer service

Certifications

CIPD qualificationLearning & Development qualification