Senior Process Improvement Analyst
SS&C Technologies
full-time
Posted on:
Location Type: Remote
Location: India
Visit company websiteExplore more
Job Level
About the role
- Assesses, develops, and implements quality and business process strategies, programs, policies, training, and improvements across the company.
- Analyzes and recommends company standards for quality measurement.
- Functions in a consultative role with various departments and the executive team in process mapping, documentation, and re-engineering.
- Develops, implements, and analyzes customer satisfaction surveys and recommend quality and business process improvements to address findings.
- Independently leads complex and broad scope projects/initiatives.
- Career level professional leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative.
- Demonstrates specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions.
- Recommends new procedures.
Requirements
- Minimally requires a Master's degree and 1 years of related experience
- Bachelor's degree and 3 years of related experience
- High school degree and 5 years of related experience
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality measurementbusiness process strategiesprocess mappingdocumentationre-engineeringcustomer satisfaction surveysproject managementdata analysisproblem solvingstrategic planning
Soft skills
consultative roleleadershipjudgementresourcefulnessself-initiativecreativitycommunicationcollaborationadaptabilitycritical thinking
Certifications
Master's degreeBachelor's degreeHigh school degree