Customer Quality Engineer
SPX Technologies
full-time
Posted on:
Location Type: Office
Location: Olathe • Kansas • United States
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Tech Stack
About the role
- Work directly with customers and SPX factories on quality issues, as well as engaging supply base and/or internal Supplier Quality resources
- Provide other technical guidance and/or assistance as required
- Develop solutions to problems and new designs
- Leads product quality assurance efforts ensuring conformance to standards & specifications through testing, inspecting, & monitoring key process variables in addition to product characteristics
- Works closely with Team Leaders and Process Engineers to drive improvement in product quality
- Troubleshoots and analyzes process capability. Implements actions to improve equipment quality of production
- Evaluates and implements new technologies aimed at eliminating defects
- Actively support production work teams as required in order to meet world-class quality standards
- Lead timely root cause analysis and 8D to rectify issues timely
- Lead process improvement efforts related to quality across the Americas
- Improve quality system and tools
- Provide technical quality support to improve efficiency, reduce costs and improve quality
- Review customer feedback regularly and implement prioritized actions to resolve concerns
- Provide support to site erection and commissioning teams as needed
- Lead training activities related to quality
- Perform project engineering function, as needed
- Manage projects and schedule tasks
Requirements
- Bachelor’s degree in engineering, Quality or related technical field
- 5+ years of experience in engineering, quality or related field
- Excellent project management skills and ability to lead groups in a matrix organization
- Building Customer Loyalty
- Continuous Improvement
- Demonstrated ability to turn around and lead implementation of best practices including problem identification and resolution, and manufacturing strategies
- Intermediate skills in Microsoft Word and Excel
- SAP or other ERP system experience preferred
Benefits
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assuranceroot cause analysis8D problem solvingprocess improvementproject managementengineeringdefect eliminationtechnical guidanceprocess capability analysismanufacturing strategies
Soft Skills
customer loyaltycontinuous improvementleadershipteam collaborationproblem identificationcommunicationtrainingefficiency improvementcost reductionmatrix organization leadership
Certifications
Bachelor’s degree in engineeringBachelor’s degree in Qualityrelated technical field certification