People Operations Associate – HR Generalist
Sprout Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Mandaluyong • Philippines
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About the role
- Support onboarding and offboarding processes, including documentation, system access, and coordination with internal teams
- Maintain accurate and confidential employee records, contracts, and HR databases
- Serve as a first point of contact for employee inquiries related to policies, benefits, and People Ops processes
- Act as a first-level support for employee relations concerns (e.g., workplace issues, attendance concerns, basic policy clarifications)
- Assist in handling ER cases by documenting concerns, gathering information, and coordinating with the Senior People Operations Manager for resolution
- Support payroll preparation by validating employee data, attendance, and employee changes
- Assist with benefits administration, including enrollments, updates, and employee concerns
- Ensure proper documentation, filing, and secure storage of ER-related and employee records
- Support performance management processes, including documentation and tracking
- Generate basic HR reports and trackers (headcount, attendance, turnover, ER case logs, etc.)
Requirements
- Bachelor’s degree in Psychology, Human Resources, Business Administration, or related field
- At least 1–3 years of HR or People Operations experience, preferably in a generalist role
- Basic working knowledge of Philippine labor laws and statutory requirements
- Ability to handle sensitive and confidential matters with professionalism
- Strong communication, documentation, and coordination skills
Benefits
- Certifications and annual budget for training/upskilling
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR databasesemployee records managementpayroll preparationbenefits administrationperformance managementHR reportingdocumentationemployee relationsdata validationattendance tracking
Soft Skills
communicationdocumentationcoordinationprofessionalismconfidentialityproblem-solvinginterpersonal skillsattention to detailorganizational skillscustomer service
Certifications
Bachelor’s degree in PsychologyBachelor’s degree in Human ResourcesBachelor’s degree in Business Administration