Sprout Social, Inc.

Senior Business Operations Manager, EMEA Enterprise

Sprout Social, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Dublin • Ireland

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Job Level

Senior

About the role

  • Collaborate closely with the Head of Enterprise, EMEA and sales leadership to define and drive strategic initiatives for the EMEA organization.
  • Lead the execution of sales operational strategies, managing cross-functional initiatives that improve sales performance, pipeline velocity and forecasting accuracy.
  • Develop and maintain dashboards and reporting infrastructure, providing data-driven insights to optimize sales performance and leadership decision-making.
  • Own communication function to the EMEA Enterprise organization (ICs and Leadership)—this includes distilling and succinctly explaining important updates and process changes, delivering strategic direction and ghostwriting communication/presentations on behalf of EMEA leadership.
  • Partner with cross-functional teams (Sales, Marketing Product, Customer Success, Finance) to support sales growth and streamline operations and alignment across groups.
  • Act as a trusted advisor to the Head of Enterprise, EMEA and help prepare executive presentations and reports that communicate progress, goals, and performance metrics.
  • Lead strategic projects from ideation to execution, ensuring timely delivery and alignment with the company’s strategic vision.
  • Ensure resource allocation is aligned with business priorities and growth targets.
  • Provide mentorship and leadership to junior team members, fostering a culture of accountability, innovation, and continuous improvement.

Requirements

  • 6 - 8+ years of experience in sales operations or business operations in high-growth or Enterprise environments.
  • Proven expertise in managing sales processes, forecasting, pipeline management, and driving revenue growth through operational improvements.
  • Strong experience collaborating across Sales, Marketing, Customer Success, and Finance teams to ensure alignment and drive execution.
  • Ability to manage complex projects and initiatives with a track record of successfully leading cross-functional teams toward measurable outcomes.
  • Ability to work from our Dublin office location 1-2 days x week
Benefits
  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
  • High-quality and well-maintained equipment—your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Dublin’s city centre, for those who prefer an office setting

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales operationsbusiness operationsforecastingpipeline managementdata analysisdashboard developmentreporting infrastructurestrategic initiativesproject managementrevenue growth
Soft skills
collaborationcommunicationleadershipmentorshipstrategic thinkingaccountabilityinnovationcontinuous improvementcross-functional teamworkpresentation skills