Sprinklr

Director, Strategic Programs – Product Organization

Sprinklr

full-time

Posted on:

Location Type: Remote

Location: New Hampshire • New Jersey • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $177,000 - $295,000 per year

Job Level

Lead

About the role

  • Drive the strategic programs office within the Product organization, ensuring portfolio-level visibility and execution of critical NPI and GTM scaling initiatives
  • Lead end-to-end program governance for major launches and lifecycle updates, including business case alignment, readiness tracking, and post-launch performance reviews
  • Partner with Product Management, Marketing, Sales, and Enablement to define launch readiness criteria, success metrics, and integrated go-to-market plans
  • Establish and continuously improve the Product Lifecycle Management framework—from incubation through launch, scale, sustain, and end-of-life
  • Facilitate executive operating cadences (steering committees, launch reviews, quarterly business reviews) to ensure alignment on priorities, milestones, and outcomes
  • Develop and maintain dashboards and analytics to measure go-to-market velocity, adoption, and lifecycle performance KPIs
  • Drive process improvements that enhance product scalability and operational excellence across all product lines
  • Serve as the connective tissue between product strategy and GTM teams to ensure decisions are data-driven and customer-informed
  • Manage cross-functional risk escalations and proactively identify dependencies that impact release timelines or commercial success

Requirements

  • 10+ years of experience in product strategy, product operations, or program leadership within a SaaS or technology organization
  • Proven track record driving complex, cross-functional product launches and lifecycle programs at scale
  • Deep understanding of Product Lifecycle Management (from ideation through EOL) and GTM processes for SaaS or platform products
  • Demonstrated success aligning product, marketing, sales, and enablement around shared launch and scaling metrics
  • Experience establishing or maturing NPI frameworks and governance mechanisms across global organizations
  • Strong understanding of SaaS business models, including ARR/CARR metrics, adoption drivers, and customer lifecycle motions
  • Excellent communication and stakeholder management skills; ability to influence and align senior leaders across functions
  • Bachelor’s degree in Business, Engineering, or a related field; MBA preferred.
Benefits
  • Voluntary healthcare coverage in applicable countries
  • Paid time off
  • Flexible paid time off
  • Holidays
  • Generous caregiver and parental leaves
  • Life and disability insurance
  • Health benefits including medical, dental, vision, and prescription drug coverage
  • 401k plan with 100% vested company contributions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product Lifecycle Managementgo-to-market strategiesprogram governancedashboards and analyticsNPI frameworksrisk managementperformance metricsprocess improvementscross-functional product launchesSaaS business models
Soft Skills
communicationstakeholder managementinfluencealignmentstrategic thinkingcollaborationleadershiporganizational skillsproblem-solvingdata-driven decision making
Certifications
Bachelor’s degreeMBA