Sprinklr

Manager – Solutions Consulting

Sprinklr

full-time

Posted on:

Location Type: Remote

Location: Illinois • Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $146,000 - $244,000 per year

Job Level

Senior

About the role

  • Lead, mentor, and develop a team of Solutions Consultants, supporting career growth, skills development, and onboarding
  • Conduct regular coaching sessions, field observations, and performance feedback
  • Ensure SCs are proficient in relevant industry use cases, Sprinklr capabilities, and new product enhancements
  • Partner with sales teams to qualify, shape, and support customer opportunities
  • Serve as a strategic solutions advisor on high‑priority deals, guiding SCs on discovery, solution design, demos, and value articulation
  • Collaborate with Sales, Marketing, Customer Success, and Product to ensure alignment on messaging, positioning, and solution strategies
  • Support team readiness by organizing training sessions, sharing best practices, and developing reusable assets
  • Maintain awareness of emerging trends in AI, conversational technologies, unified customer experience management, and social, marketing, and service technologies
  • Coach SCs on how to translate these trends into customer‑relevant insights and solution narratives

Requirements

  • 6–10+ years of experience in Solutions Consulting, Sales Engineering, or a similar presales role in an enterprise software environment
  • 2–5+ years of people management experience (team lead, supervisor, or manager level)
  • Strong track record of supporting enterprise deals and delivering value‑driven customer engagements
  • Strong leadership and coaching skills with the ability to mentor and develop technical talent
  • Experience with complex system design, enterprise architecture fundamentals, and integrations
  • Familiarity with AI concepts, data architecture, APIs, and modern SaaS platform technologies
  • Excellent presentation, communication, and storytelling skills
  • Ability to influence cross‑functional teams and collaborate in a matrixed environment
  • Experience facilitating or contributing to discovery workshops, solution design sessions, or human‑centric design approaches (preferred but not required)
Benefits
  • Health insurance including medical, dental, vision, and prescription drug coverage
  • 401k plan with 100% vested company contributions
  • Flexible paid time off
  • Paid time off for holidays
  • Generous caregiver and parental leaves
  • Life and disability insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Solutions ConsultingSales Engineeringenterprise softwarecomplex system designenterprise architectureintegrationsAI conceptsdata architectureAPIsSaaS platform technologies
Soft Skills
leadershipcoachingmentoringcommunicationstorytellinginfluencingcollaborationteam developmentperformance feedbackcustomer engagement