Sprinklr

Solutions Architect

Sprinklr

full-time

Posted on:

Location Type: Remote

Location: Germany

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Tech Stack

CloudMicroservices

About the role

  • Serve as the technical thought leader for customer data architecture, enterprise data flows, governance, and integration strategy
  • Design scalable, future-proof architectures that unify data sources and enable analytics, AI/ML, and automation across the customer lifecycle
  • Guide customers on how to leverage Sprinklr as the core system of engagement that enhances and integrates with their broader technology ecosystem
  • Partner with Sales, Solution Consulting, Product, and Engineering to craft compelling solution visions, demonstrations, and technical narratives
  • Lead workshops, whiteboarding sessions, and technical discovery to define requirements and architect cross-platform solutions
  • Advocate for extensibility, best-practice integration patterns, and data-driven transformation initiatives
  • Provide deep expertise in APIs, data models, event streaming, and omnichannel customer journey design
  • Drive adoption of AI capabilities, including generative AI, predictive models, and automated workflows
  • Mentor regional teams, contribute to enablement programs, and help evolve the global Solution Architecture practice

Requirements

  • Significant presales or enterprise architecture experience, ideally focused on extensibility, customer data, AI or digital transformation
  • Expertise in cloud architecture and modern data patterns (microservices, events, APIs, real-time data)
  • Deep expertise in enterprise integrations, including hands on experience with MCP, event driven architectures, webhook patterns, and scalable API orchestration across complex customer ecosystems
  • Strong understanding of AI solution architecture, including how to design, deploy, and operationalize AI/ML, generative AI, vector databases, feature stores, and real-time inference pipelines
  • Strong enterprise SaaS background across CRM, service, marketing automation, commerce, or data platforms
  • Ability to translate complex technical concepts into clear business value for executives and non-technical audiences
  • Proven leadership across cross-functional teams and customer engagements
  • Excellent communication, storytelling, and presentation skills
  • German speaking is mandatory. Additional languages is a plus
Benefits
  • Voluntary healthcare coverage in countries where applicable
  • Paid time off to recharge and spend time with loved ones
  • Open Mentoring Program designed to create meaningful connections that support growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer data architectureenterprise data flowsdata governanceintegration strategyAPIsevent streamingAI/MLpredictive modelsautomated workflowsmicroservices
Soft Skills
leadershipcommunicationstorytellingpresentation skillsmentoringcollaborationtranslating technical conceptsadvocacyworkshop facilitationtechnical discovery