Senior Program Manager, Dedicated Workplace Teams

Spring Health

full-time

Posted on: 4/3/2026

Location Type: Remote

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💰 $97,000 - $113,500 per year

About the role

Lead program management for a dedicated onsite program, including planning, timelines, stakeholder alignment, and follow-through
Serve as the primary operational lead, ensuring progress against commitments, milestones, and service expectations
Drive clarity on priorities, owners, decision points, and next steps across workstreams
Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed
Collaborate across Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support strong program management
Align stakeholders on timelines, dependencies, handoffs, and readiness needs
Review and integrate cross-functional inputs to ensure plans and materials reflect customer context and priorities
Serve as a trusted operational partner to customer contacts and support customer readiness, change management, and adoption
Partner on customer-facing reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments
Build and improve program management processes, tools, and operating rhythms to strengthen visibility, accountability, and execution

4+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles
Strong experience leading complex, multi-stakeholder work in ambiguous environments
Proven ability to drive outcomes through influence rather than direct authority
Strong operational judgment and ability to balance customer needs, internal constraints, and competing priorities
Excellent communication, organization, and stakeholder management skills
Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps
Track record of identifying risks early and driving practical solutions
Experience improving processes or operating models to support stronger execution

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementoperationscustomer-facing deliverycross-functional rolesrisk managementprocess improvementoperating models

Soft Skills

communicationorganizationstakeholder managementinfluenceoperational judgmentsynthesis of inputsproblem-solving