Own the growth strategy for Care Continuity, defining how Spring Health improves activation, session attendance, retention, and progression through care for complex, high-acuity members.
Identify, prioritize, and test growth levers across the member journey (e.g., patient onboarding, scheduling, care plan adherence, between-session engagement, transitions between phases of care).
Build and maintain a continuous experimentation roadmap, partnering with data, engineering, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact.
Define and own growth KPIs (e.g., activation, attendance, retention, utilization, longitudinal engagement), ensuring metrics reflect both business outcomes and clinical intent.
Translate clinical constraints and care models into scalable growth systems, balancing personalization with repeatability.
Lead cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement.
Partner closely with clinical, legal, and compliance teams to ensure growth initiatives respect acuity, safety, and regulatory requirements.
Collaborate with other PMs to ensure growth initiatives are cohesive across Specialty Care programs and aligned with broader Care and company-level objectives.
Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization.
Raise the bar for growth thinking within the Growth organization, embedding experimentation, learning velocity, and outcome-driven decision-making into how teams operate.

Requirements

7+ years of product management experience, with demonstrated ownership of growth-oriented product areas or portfolios.
Proven experience as a Growth PM, owning funnels, experiments, and KPIs in consumer, B2B2C, or healthcare products.
Strong experience designing and running experimentation programs (A/B testing, cohort analysis, iterative rollouts).
Experience operating in regulated or high-stakes environments (healthcare, fintech, education, etc.) strongly preferred.
Deep analytical fluency, with the ability to construct strong hypotheses, conduct hands-on analyses with data directly, and connect behavioral data to product decisions
Comfort navigating ambiguity and making tradeoffs between growth velocity, clinical integrity, and user trust.
Demonstrated ability to influence senior stakeholders and align teams without formal authority.
Excellent communication skills, with the ability to clearly articulate growth strategy, insights, and tradeoffs.
Experience leveraging AI, automation, or personalization systems to improve engagement and retention is a strong plus.
Fluency with Looker, Mixpanel, Iterable, and/or Eppo.

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementgrowth strategyA/B testingcohort analysisexperimentation programsdata analysisKPI definitiongrowth funnelsbehavioral data analysisclinical care models

Soft Skills

influence senior stakeholderscommunication skillsnavigating ambiguitytradeoff decision-makingcross-functional leadershipstrategic thinkingcollaborationproblem-solvingadaptabilitylearning velocity