Director of Product, Member Growth
Spring Health
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
Visit company websiteExplore more
Salary
💰 $217,600 - $272,000 per year
Job Level
About the role
- Own the Nurture & Growth Engine Product Portfolio
- Lead the end-to-end strategy, roadmap, and execution for the Nurture & Growth Engine group, spanning five product pods focused on nurturing members and activating them into care, as well as strategic investments in AI care navigation and benefits multi-eligibility.
- Define, measure, and move company-level utilization metrics, spanning platform engagement and conversion to care.
- Manage and mentor a team of Product Managers, fostering a culture of ownership, clarity, and accountability.
- Elevate product craft and growth mindset, coaching teams to blend qualitative insights, quantitative data, and strategic intuition to unlock new opportunities.
- Establish the operating rhythms for high-velocity experimentation, enabling teams to rapidly test, learn, and scale initiatives that drive measurable impact.
- Champion user-centric growth practices, embedding deep customer insight, clear problem framing, and rigorous hypothesis-driven testing into how teams build.
Requirements
- 10+ years of experience in product management, including at least 3 years leading PMs and driving execution across multiple teams or product areas.
- Data-driven mindset, with the ability to synthesize qualitative and quantitative insights to inform strategy, prioritize effectively, and make sound decisions in complex, ambiguous environments.
- Exceptional leadership, communication, and influence skills, with a strong bias toward collaboration, clear decision-making, and delivering measurable outcomes.
- Proven success operating at a strategic altitude, defining vision and roadmaps while ensuring operational rigor and consistent delivery.
- Demonstrated aptitude for scaling product practices, including experimentation frameworks, discovery approaches, and cross-functional alignment.
- Ability to thrive in a fast-paced, mission-driven environment, balancing long-term vision with the urgency required to drive near-term impact.
Benefits
- Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- We offer competitive paid time off policies including vacation, sick leave and company holidays.
- At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementdata analysisstrategic planningroadmap developmentexperimentation frameworkscustomer insighthypothesis-driven testingutilization metricsplatform engagementconversion to care
Soft skills
leadershipcommunicationinfluencecollaborationdecision-makingaccountabilitycoachingstrategic intuitionproblem framingadaptability