Spring Health

Product Manager II, Member Billing

Spring Health

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $133,440 - $166,800 per year

About the role

  • Execute Product Delivery: Lead development of key features related to member billing within the Financial Hub, partnering with engineering, design, operations, and finance to scope, build, and launch high-quality functionality through an agile sprint process.
  • Collaborate on Strategy: Work closely with a Senior Product Manager to define the roadmap, ensure alignment across the Financial Hub, and coordinate with the Claims & Eligibility team.
  • Analyze Data: Review product outcomes, member behaviors, and collections trends to generate insights that shape and influence the roadmap.
  • Experimentation: Design hypotheses, set up A/B tests, interpret results, and iterate to improve member billing flows and outcomes.
  • Optimize Member Experience: Balance collections improvement with member experience, ensuring improvements don’t introduce friction or frustration for users.

Requirements

  • 2–3+ years of product or project management experience
  • Strong analytical skills and experience with data-driven decision making
  • Strong experimentation skills, including hypothesis generation, A/B testing, results analysis and iterative development.
  • Exceptional communication, organizational and collaboration skills
  • Strong writing and language skills
  • Passion for mental health and a commitment to improving access to care
  • Ability to thrive in a fast-paced environment.
  • Bonus: Experience working on products related to revenue cycle management
Benefits
  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementproject managementdata analysisA/B testinghypothesis generationiterative developmentdata-driven decision makingmember billingcollections trendsfinancial hub
Soft skills
analytical skillscommunication skillsorganizational skillscollaboration skillswriting skillsability to thrive in fast-paced environmentpassion for mental healthcommitment to improving access to care