Spring Health

Senior Technical Program Manager, R&D Operations

Spring Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, New York, Utah

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Salary

💰 $159,100 - $194,150 per year

Job Level

Senior

Tech Stack

SDLCSpring

About the role

  • Drive end-to-end technical program execution: Plan, manage, and deliver cross-functional initiatives across product, engineering, and partner teams, ensuring predictable and scalable outcomes
  • Own engineering operations systems and tooling: Manage and optimize the tech stack supporting engineering productivity (e.g., Jira, Applause, internal DX tools), ensuring reliability, usability, and adoption
  • Ensure stakeholder alignment and transparency: Drive communication across engineering, product, and business leaders, continuously integrating feedback to maximize program impact
  • Manage risks and dependencies: Proactively identify technical risks, operational inefficiencies, and cross-team blockers, and drive resolution or trade-offs
  • Implement scalable processes: Establish frameworks for reporting, retrospectives, and continuous improvement that increase both delivery reliability and engineering productivity
  • Enhance developer experience (DX): Partner with engineering teams to streamline workflows, reduce friction, and improve developer velocity through automation, tooling, and process improvements

Requirements

  • 5+ years in technical program management and/or engineering operations within a high-performing technology org
  • Strong technical fluency: Understanding of SDLC, Agile methodologies, and experience with developer tools and workflows (e.g., Jira, Applause, CI/CD systems, DX platforms)
  • Proven success in scaling engineering operations: Implementing and managing tech stacks, tooling, and operational frameworks that improve delivery velocity and engineering productivity
  • Proficiency in program management and collaboration tools (e.g., Jira, Asana, Coda, Trello)
  • Exceptional communicator and collaborator, able to align executives, engineering, and cross-functional stakeholders
  • Organized and execution-focused, able to juggle competing priorities, urgent requests, and high-volume operational tasks
  • Analytical, data-driven decision-maker, adept at defining and leveraging metrics to assess program health, engineering efficiency, and stakeholder satisfaction