Spring Financial

Technical Product Manager

• Own and manage the product roadmap for this new mobile finance app.
• Act as the central hub for making sense of user feedback.
• Define user problems and prioritize solutions that improve user retention.
• Use AI tools to assist with customer insight discovery, market research, and competitor benchmarking.
• Collaborate tightly with engineering, design, and business stakeholders to translate requirements into clear user stories.
• Align multiple business stakeholders on priorities, fast-paced execution goals, and value trade-offs.
• Stay current on market trends and the internal technical architecture of the platform.

Technical Product Manager – Mobile Finance App

Account Executive

• Use persuasive sales techniques to highlight the benefits of our financial solutions, handle objections, and pre-close deals efficiently.
• Keep customers engaged throughout the sales cycle by creating urgency, reinforcing value, and proactively following up to secure commitments
• Conducting outbound calls to develop new accounts (warm leads, no cold calling)
• Qualifying customers, verifying employment & credit status
• Listening and identifying the customer’s needs before educating and advising the customer on the best personal financing solution tailored to them.
• Collecting, organizing, and delivering all relevant customer information & documentation to our financial partners to expedite the pre-approval process
• Actively listening to customers and driving satisfaction through solution-based relationships
• Acquiring product line knowledge on all of Spring Financial's programs and educating clients on the best use of such programs.

Sales Representative

Platform Engineer

• Lead the combined platform and systems engineering function, managing both engineers and managers, including the Systems Engineering Manager who owns corporate IT and the help desk.
• Own the AI-native strategy: direct investment in AI agents for provisioning, incident remediation, and employee support, and hold the governance that makes them safe.
• Own the reliability, security, and cost of both the product platform and the corporate technology environment, including CI/CD pipeline health, deployment safety, and monitoring coverage.
• Define and evolve platform, reliability, and corporate-technology strategy with cross-functional stakeholders.
• Drive execution through mechanisms such as SLOs, change management, access reviews, vendor management, hardware refresh cadence, and on-call practices.
• Ensure engineering excellence through architecture reviews, code and configuration reviews, and well-maintained operational and support playbooks.
• Extend identity, least-privilege access, and audit discipline across employees, workloads, and agents.
• Set strategic direction for the help desk, including the agentic support path, service levels, tooling, and the engineering relationship behind it.
• Mentor managers and senior engineers, and own succession planning across the function.
• Contribute to org-level initiatives such as hiring strategy, leveling calibration, vendor consolidation, and cross-team models.

Spring Financial

Technical Product Manager – Mobile Finance App

Sales Representative

Senior Platform Engineering Manager

Loan Advisor