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Sales Representative
Spring FinancialSales Representative in personal lending at Spring Financial, a Canadian fintech. Engage customers and develop solutions tailored to their financial needs with a focus on building credit and savings.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales techniques and customer engagement skills to effectively promote financial solutions, while maintaining a focus on customer satisfaction and relationship building. Proficient in communication and organization, with the ability to thrive in a fast-paced environment.
Highest-signal resume keywords
Persuasive Sales TechniquesCustomer EngagementStrong Verbal and Written CommunicationOrganizational SkillsProduct Line Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Entrepreneurial AttitudeResults-OrientedCreativeCharismaticActive Listening
Tools & Technologies
Basic Computer Skills
Industry Keywords
Financial SolutionsCustomer ServiceCall Center ExperiencePre-Approval ProcessPersonal Financing
Tech Stack
Tools & technologiesSpring
About the role
Key responsibilities & impact- Use persuasive sales techniques to highlight the benefits of our financial solutions, handle objections, and pre-close deals efficiently.
- Keep customers engaged throughout the sales cycle by creating urgency, reinforcing value, and proactively following up to secure commitments
- Conducting outbound calls to develop new accounts (warm leads, no cold calling)
- Qualifying customers, verifying employment & credit status
- Listening and identifying the customer’s needs before educating and advising the customer on the best personal financing solution tailored to them.
- Collecting, organizing, and delivering all relevant customer information & documentation to our financial partners to expedite the pre-approval process
- Actively listening to customers and driving satisfaction through solution-based relationships
- Acquiring product line knowledge on all of Spring Financial's programs and educating clients on the best use of such programs.
Requirements
What you’ll need- Entrepreneurial attitude with an ability to work in a fast-paced environment
- Previous experience in a retail or customer service environment an asset
- Prior call center experience a plus, but not required
- Results-oriented, creative and charismatic with the desire to share a laugh or two with your teammates
- A diploma or degree and/or a combination of relevant experience
- Strong verbal and written communication skills in English; proficiency in French is a plus
- Excellent organizational skills and the ability to thrive in a fast-paced, high-volume environment
- Basic computer skills are a plus
Benefits
Comp & perks- Comprehensive Health Benefits. (We pay 100% of the monthly premium!)
- Full training by successful managers (all have done the job themselves) is provided at the beginning of your job and throughout your employment.