Software Engineer, Python
ALL.SPACE
DjangoLinuxPython
Job Level
Lead
Tech Stack
DjangoPythonReact
About the role
- Lead a cross-functional team to build and scale Spreetail’s Customer Experience offerings to improve customer retention and reduce leakages in returns/refunds.
- Influence product, strategy, and technical direction and collaborate with executive stakeholders in Merchandising, Supply Chain, Brand Management, and Customer Experience.
- Build and lead a high-velocity engineering team that owns P&L outcomes.
- Hire and mentor engineers and scale capability across CE tech.
- Deliver AI/NLP solutions (e.g., summarizing multi-thread email threads, classifying tickets) to reduce associate handling time.
- Own returns process automation (triggering warehouse actions, partial refunds, replacement flows) and scale prototypes into production using automation and low-code tools.
- Be accountable for $X–$XXM GMV or EBITDA outcomes.
Requirements
- 8+ years of engineering experience with at least 2 years in an engineering leadership capacity.
- Strong backend/systems background and full-stack experience (Python, React, Django frameworks).
- Applied NLP experience preferred.
- Experience with CRM (Zendesk, Salesforce) or B2C/eCommerce helpful.
- Comfortable with fast ramp-up, ambiguity, and full ownership of outcomes.
- Remote position — candidates must have an available work-from-home setup.
- Desktop/Laptop: 4th generation or higher, at least Intel i3 or equivalent processor.
- At least 4GB RAM; Windows 10 and above or MAC OSX operating system.
- You are required to provide your own dual monitors.
- A strong and stable internet connection (DSL, cable or fiber wired internet service with 10 Mbps plan or higher).
- PC Headset.
- A high-definition (HD) external or integrated webcam with at least 720p resolution.
