Spreetail

Freight Dispute Claims Manager

Spreetail

full-time

Posted on:

Location Type: Remote

Location: Arizona • Colorado • United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Own end-to-end freight invoice audit and dispute processes (~500 invoices/week).
  • Identify billing discrepancies, pricing errors, and contract non-compliance.
  • Drive cost savings, dispute recovery, and resolution speed by analyzing freight data to detect trends, identify billing errors and discrepancies, and implement cost optimization strategies.
  • Partner cross-functionally with carriers, finance, logistics, analytics, and S&T.
  • Own and improve dispute metrics, dashboards, and reporting.
  • Contribute to automation and process improvement initiatives.

Requirements

  • Strong analytical skills with proven ability to identify root causes and trends.
  • Experience with freight billing, carrier pricing, tariffs, and contract rate application.
  • High attention to detail and accuracy in invoice review and documentation.
  • Ability to manage multiple disputes and priorities independently.
  • Strong communication and negotiation skills with internal and external partners.
  • Experience using data, reporting tools, and systems to drive decisions.
Benefits
  • We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed.
  • In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
  • We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice.
  • We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support.
  • We offer affordable medical, dental and vision plans with coast-to-coast coverage.
  • We also provide free telehealth and on-demand mental health resources.
  • We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
freight invoice auditbilling discrepanciescost optimization strategiesdata analysisdispute metricsreportingautomationprocess improvementinvoice reviewdocumentation
Soft Skills
analytical skillsattention to detailcommunication skillsnegotiation skillsability to manage multiple priorities