Spreetail

Logistics Coordinator

Spreetail

full-time

Posted on:

Location Type: Remote

Location: Florida • Nevada • United States

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Job Level

Junior

About the role

  • Collaborate with both internal and external partners to ensure on-time delivery of customer orders for our brands and marketplaces.
  • Communicate regularly with fulfillment centers and carrier partners to drive on-time origin scans, on-time shipping, and on-time delivery performance.
  • Coordinate trailer logs, pull schedules, and ETAs to ensure timely departures; proactively escalate delays or issues with parcel and LTL carriers as needed.
  • Prepare and manage shipping documentation, including Bills of Lading (BOLs), when automated processes fail or documentation is missing.
  • Partner cross-functionally with fulfillment center outbound teams to support network operations, improve outbound processes, and optimize carrier performance.
  • Analyze shipment volumes, monitor trailer progress, secure appropriate capacity, and track key performance metrics to identify inefficiencies and improve the customer delivery experience.

Requirements

  • Bachelor’s degree in Supply Chain Management, Transportation, Business, or a related field, with at least 1 year of experience in customer service, logistics, warehousing, or operations.
  • Strong collaborator and problem solver who works effectively with carriers, fulfillment centers, and cross-functional internal teams.
  • Highly detail-oriented with the ability to manage multiple freight lanes, carriers, and transportation modes simultaneously.
  • Proven ability to handle exceptions, investigate issues, escalate appropriately, and drive resolution under tight timelines in a fast-paced environment.
  • High level of computer proficiency, including Microsoft Office (Excel, Word, PowerPoint, OneDrive), Google Docs, email clients, and familiarity with e-commerce platforms such as Amazon, eBay, Walmart.com, and PayPal.
Benefits
  • We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
  • We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
  • We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package.
  • We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
shipping documentationBills of Ladingshipment analysisperformance metricscapacity managementlogisticscustomer servicewarehousingoperations
Soft skills
collaborationproblem solvingdetail-orientedmulti-taskingissue resolutioncommunicationescalationtime management