Senior People Operations Coordinator
Spreedly
full-time
Posted on:
Location Type: Hybrid
Location: Durham • North Carolina • United States
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Job Level
About the role
- Support core People Operations processes including onboarding, offboarding, employee changes, and documentation management
- Coordinate onboarding logistics, maintain onboarding resources, and ensure a smooth new hire experience
- Maintain accurate employee records and documentation across HR systems, ensuring consistency, privacy, and compliance
- Assist with benefits administration including enrollments, life events, and open enrollment coordination
- Serve as a primary point of contact for employee questions related to benefits and People Ops processes
- Support leave tracking, benefits troubleshooting, and escalate issues as needed
- Maintain and support HR systems (e.g., Rippling) including data updates, reporting, and basic administration
- Assist with audits, reporting, and documentation management to support operational consistency
- Organize and maintain internal knowledge bases, guides, and People documentation
- Support recruiting coordination including interview scheduling and candidate logistics
- Maintain candidate data within the ATS and assist during active hiring periods
- Partner with hiring managers and the People team to ensure seamless onboarding transitions
- Support employee engagement initiatives and coordinate internal events (e.g., All Hands, team gatherings)
- Manage office operations including supplies, vendors, mail, and workspace coordination
- Maintain a welcoming, functional office environment and liaise with building management
- Provide light administrative support to leadership including scheduling, travel, and expense coordination
- Assist with cross-functional operational tasks and ad hoc projects that reduce administrative burden
Requirements
- Ability to work in a hybrid environment, with an average of 2-3 days per week at our HQ in Durham, NC.
- Familiarity with People Operations processes and basic HR best practices
- Strong organizational skills with the ability to manage multiple operational priorities
- Excellent written and verbal communication skills with a strong customer-service mindset
- Ability to collaborate effectively with cross-functional teams
- High attention to detail and ability to manage sensitive information with discretion
- Experience working with Google Workspace and/or Microsoft Office Suite
- Experience maintaining or updating records within systems or databases
- Comfort working with spreadsheets and reporting tools such as Microsoft Excel
- Ability to handle sensitive information with discretion and strong judgment
- Strong follow-through and comfort managing shifting priorities in a fast-moving environment
- Experience supporting administrative, office, People Ops, or coordination-heavy workflows
- Comfort working across a mix of employee-facing support, systems administration, and operational logistics
Benefits
- Competitive salary + Equity
- Outstanding Medical and Dental benefits, including 100% employer-paid options
- Company-paid Life and Disability insurance
- Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
- Open Paid Time Off policy + 12 weeks of paid leave for new parents
- Matching 401(k) plan (5% up to $5,000 yearly)
- $1,000 annual professional development stipend
- Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
- Access to company-paid professional coaching service
- Visits to HQ in Durham, North Carolina for remote employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR systems administrationbenefits administrationdata updatesreportingdocumentation managementrecord maintenanceauditingschedulingoperational logisticsemployee engagement
Soft Skills
organizational skillscommunication skillscustomer service mindsetcollaborationattention to detaildiscretionfollow-throughjudgmentadaptabilityproblem-solving