Logistics Coordinator, Customer Support, Routing Optimization
Spotter Labs
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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About the role
- Process Tracking & Coordination
- Track trip documents and ensure validity
- Coordinate with internal teams
- Maintain accurate records and update trucking management systems
- Customer Support: Communicate with drivers regarding deliveries and updates
- Resolve issues and provide timely solutions
- Ensure a positive and professional customer experience
Requirements
- Strong communication skills (written and verbal)
- Good attention to detail and organization
- Ability to handle multiple tasks in a fast-paced environment
- Problem-solving mindset and willingness to learn
- Comfortable working with systems, tools, or spreadsheets
- Ability to work independently in a fully remote environment
- Nice to Have: Experience in logistics, customer support, or data entry
- Familiarity with tracking systems or operations tools
Benefits
- Fully remote role
- Full training provided — no prior logistics experience required
- Opportunity to grow in logistics and operations
- Supportive and structured team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsattention to detailorganizationproblem-solving mindsetability to handle multiple taskswillingness to learnability to work independently