Junior User Researcher
Spotlight Sports Group
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Work closely with the Lead Researcher and User Researcher to ensure that the research activities are run efficiently
- Work effectively with UX & UI designers and product managers to translate research findings into actionable insights
- Assist to collect and analyse research findings for a variety of projects, ranging from discovery to validation
- Assist in planning and conducting user research activities (e.g. usability testing, interviews, surveys)
- To build up to taking lead responsibility for qualitative interviews in research projects
- Responsible for user research operations and participant data management
- Responsible for the development and the maintenance of the user research repository, including research findings, reports and documentation
- Contribute to research projects, conduct research sessions, and effectively document and analyse findings
- Start presenting user research findings within the Product and PD&R and occasionally other related departments
Requirements
- Recent graduate or seeking to transition into the field of user research
- Bachelor’s or Master’s degree in related fields, e.g. Psychology, Human-Computer Interaction, Human Factors, Sociology
- Basic knowledge and appreciation for qualitative and quantitative research methods
- Prior research experience (academic or professional) in user research or usability testing is desirable
- Strong analytical and problem-solving skills
- Strong ability to synthesise qualitative and quantitative data into actionable insights
- Excellent communication skills, both written and verbal, with the ability to clearly present research findings to diverse audiences
- Detail-oriented and highly organised, with the ability to manage multiple projects and facilitate research operations (e.g. recruiting research participants, documenting results and participant details)
- Ability to work collaboratively to support larger projects
- Willingness to learn and develop as a User Researcher
- A strong passion for understanding user behaviour and delivering exceptional user experiences
- Desire to take a major role in qualitative research in projects which will include evening interviews and some field visits in the UK
Benefits
- We offer a range of well-being initiatives, including private medical insurance
- excellent parental leave
- a working globally policy
- mental health support
- assistance programs
- social gatherings.
- pension scheme
- various other benefit schemes.
- Plus, we all get our birthdays off work and enjoy 25 days of holiday per year.
- We’ve also got you covered with life assurance and exclusive perks like the Star card and our Step Further Awards (our employee recognition program) to recognise your dedication.
- For those working via the hybrid model (in the office and at home) we’ve made commuting easier with our Season Ticket Loan and Cycle to Work Scheme.
- You can also take advantage of complimentary access to our Racing Post Members Club, complete with an Ultimate Membership.
- We believe in making a positive impact beyond the workplace, and you'll have the chance to volunteer two days per year with our charity partner or local charity.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user researchusability testingqualitative research methodsquantitative research methodsdata analysisresearch documentationparticipant data managementresearch repository developmentresearch findings synthesisresearch project planning
Soft Skills
analytical skillsproblem-solving skillscommunication skillsdetail-orientedorganizational skillscollaborative skillsability to manage multiple projectspresentation skillswillingness to learnpassion for user behavior
Certifications
Bachelor’s degreeMaster’s degree