Spotify

User Researcher – Personalization

Spotify

full-time

Posted on:

Location Type: Remote

Location: New YorkUnited States

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Salary

💰 $110,626 - $158,038 per year

About the role

  • Lead survey-driven and qualitative research that informs feature development, experimentation, and ongoing measurement.
  • Design and evolve survey frameworks that support A/B testing, pre/post analysis, and continuous sentiment tracking.
  • Conduct qualitative work to iteratively advise feature development.
  • Partner closely with Design, Product, Data Science, and Engineering, and collaborate with senior researchers on more complex initiatives.
  • Craft scalable research systems and motivate teams to build intelligent experiences.

Requirements

  • 3+ years of applied research experience, with a degree in Psychology, HCI, Human Factors, Social Sciences, or a related field.
  • Strong experience in quantitative UXR methods, including survey design, experimentation, and statistical analysis.
  • Working proficiency across qualitative research methods.
  • Fluent in experimentation and A/B testing environments and can integrate quantitative data with qualitative insight.
  • Comfortable scoping, conducting, analyzing, and communicating research independently.
  • Communicate clearly and effectively with product managers, designers, engineers, and leadership.
  • Comfortable working in ambiguity and translating complex findings into practical direction.
  • Experience thoughtfully integrating AI tools into research workflows and motivated to expand how AI can enhance research rigor and impact.
Benefits
  • Health insurance
  • Six month paid parental leave
  • 401(k) retirement plan
  • Monthly meal allowance
  • 23 paid days off
  • 13 paid flexible holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
applied researchquantitative UXR methodssurvey designexperimentationstatistical analysisqualitative research methodsA/B testingdata analysisresearch communicationAI integration in research
Soft Skills
communicationcollaborationindependenceadaptabilityproblem-solvingmotivationcreativitycritical thinkingleadershipteamwork