SPINS

Sales Operations Associate

SPINS

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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About the role

  • CRM Management:Maintaining and optimizing systems like Salesforce, Mailchimp, HubSpot, etc.
  • Data Analysis & Reporting: Generating reports, identifying trends, and providing actionable insights for sales leaders.
  • Process Optimization: Streamlining workflows, implementing best practices, and automating repetitive tasks.
  • Sales Support: Handling administrative duties, order processing, and providing support to sales reps.
  • Forecasting: Assisting with sales forecasts and territory planning.

Requirements

  • 1+ years of experience in Customer Success/Support, Operations, or related enablement‑focused roles.
  • Ambition to achieve goals/objectives, and the discipline, sense of urgency, organization, and perseverance to deliver results.
  • Ability to gather and make sense of large amounts of information and apply it to make decisions.
  • Self-starter with a goal-oriented approach
  • Strong communication, analytical, and strategic thinking capabilities.
  • Passion for service and excellence
  • Good verbal and written communication skills
  • High proficiency with MS Office Suite of products, especially Excel
  • Ability to learn new software systems quickly
  • Familiarity with CRM and project management solutions.
  • Preferred:
  • Experience working directly with retailers, distributors, and/or CPG manufacturers
  • Familiarity with SPINS IX‑ONE‑related platforms and processes
  • Proficiency with CRM systems, workflow tools, and BI platform
Benefits
  • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
  • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
  • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreportingprocess optimizationsales forecastingCRM managementworkflow automationorder processingstrategic thinkinganalytical skillsgoal-oriented approach
Soft skills
communicationorganizationperseverancedisciplineself-starterpassion for serviceattention to detailability to gather informationsense of urgencyadaptability