
Solutions Engineer
SPINS
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Salary
💰 $85,000 - $105,000 per year
About the role
- Partner with customer account teams on major Retail, CPG, and partner accounts.
- Manage the technical aspects of client implementation and onboarding.
- Assist clients in leveraging our data.
- Run ad hoc reporting and analysis.
- Help develop internal tooling to scale technical processes.
- Assess and triage issues within our applications and data feed.
Requirements
- Expert level SQL and ability to work with large data sets
- Ability to communicate clearly and effectively with customers about their business questions and expectations
- Experienced in analyzing complex data sets and presenting findings to clients
- Understanding of the CPG and Retail landscape
- A deep desire to deliver insights to our customers
- Results-focused, and able to effectively manage multiple CPG and Retailer relationships with complex, time-sensitive projects
- Act as a senior business partner to Customer Success and Sales
- Passion for translating business needs and questions into the right visualizations in an intuitive and compelling way
- Comfortable setting expectations to avoid scope creep
- Proven success as a self-driven contributor in a fast-moving and highly collaborative environment, such as startups, is highly desirable
- Desire to learn new technologies and continuously refine and improve existing processes
- Occasional travel to client sites
- Tableau, Retool, and Snowflake experience are a huge plus
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLdata analysisdata visualization
Soft Skills
communicationresults-focusedrelationship managementself-drivencollaborationproblem-solving