SPINS

Solutions Engineer

SPINS

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $85,000 - $105,000 per year

Job Level

JuniorMid-Level

Tech Stack

SQLTableau

About the role

  • Partner with customer account teams on major Retail, CPG, and partner accounts.
  • Manage the technical aspects of client implementation and onboarding.
  • Assist clients in leveraging our data.
  • Run ad hoc reporting and analysis.
  • Help develop internal tooling to scale technical processes.
  • Assess and triage issues within our applications and data feed.

Requirements

  • 2+ years of experience desired in solutions engineering, technical sales, customer success, or related field
  • Expert level SQL and ability to work with large data sets
  • Ability to communicate clearly and effectively with customers about their business questions and expectations
  • Experienced in analyzing complex data sets and presenting findings to clients
  • Understanding of the CPG and Retail landscape
  • A deep desire to deliver insights to our customers
  • Results-focused, and able to effectively manage multiple CPG and Retailer relationships with complex, time-sensitive projects
  • Act as a senior business partner to Customer Success and Sales
  • Passion for translating business needs and questions into the right visualizations in an intuitive and compelling way
  • Comfortable setting expectations to avoid scope creep
  • Proven success as a self-driven contributor in a fast-moving and highly collaborative environment, such as startups, is highly desirable
  • Desire to learn new technologies and continuously refine and improve existing processes
  • Occasional travel to client sites
  • Tableau, Retool, and Snowflake experience are a huge plus