Spiceworks

Account Executive

• partner with clients to leverage Spiceworks Ziff Davis (SWZD) offerings
• serve as a consultant to help clients leverage our awareness, community, data, and demand generation solutions
• expand relationships and revenue with current clients
• prospect new lines of business within those accounts
• prospect to identify net new advertisers and win back previous accounts
• accurate forecasting and pipeline management within CRM tool
• work with internal teams to develop and execute campaigns
• leverage experience and industry knowledge to challenge and improve internal processes

Account Director

Community Manager

• Foster a safe and supportive environment in online communities where members feel valued
• Utilize various admin tools to manage incoming support requests and violation reports
• Motivate participation through creative programs, challenges, and discussions
• Address member inquiries with care, identify the best response or action
• Collaborate with the moderating team to strategize solutions and escalate issues as needed
• Review potentially sensitive user-generated content (UGC)
• Support editorial, brand, and sponsor initiatives with promotions and content curation
• Provide insights and reporting information to create a cohesive workflow and transparency