VP, Operations
Spherix Global Insights
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Own the end-to-end orchestration of market research execution across programming, fielding, panel operations, data processing, reporting, and publication
- Design and continuously refine workflows that reduce handoff friction, rework, and manual coordination across teams
- Partner with insights and franchise teams to translate delivery needs into executable timelines and resource plans
- Establish clear ownership, decision rights, and handoff expectations across Spherix
- Surface delivery risks early and drive resolution through data, prioritization, and decisive escalation
- Own and manage the integrated publication roadmap across franchises, indications, and products
- Coordinate execution inputs across analytics, insights, operations and leadership
Requirements
- Bachelor’s degree required; advanced degree preferred
- 10+ years of experience in operations, PMO, research operations, or workflow management, preferably within market research or consulting
- Deep expertise with technology tools including but not limited to Asana, AI, LLMs, proprietary survey applications, BI technology delivery and operations tools
- Strong experience managing complex, cross matrix multi-workstream research projects
- Proven experience managing operations teams
- Experience creating executive-level dashboards (KPIs, capacity, cycle times, portfolio summaries)
- Strong background in governance, process standardization, and operational execution.
- Very strong technology background
- Excellent organizational, analytical, and problem-solving skills.
- Strong communication skills with the ability to influence stakeholders across all levels of the organization.
Benefits
- 4 weeks of PTO
- great healthcare
- flex-time
- more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
market research executionworkflow managementdata processingreportingpublication managementproject managementdashboard creationprocess standardizationoperational executionanalytics
Soft skills
organizational skillsanalytical skillsproblem-solving skillscommunication skillsstakeholder influencedecision makingrisk managementteam managementcollaborationprioritization