SpendMend

Account Manager – Rebate Insight

SpendMend

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction and relationship management
  • Lead new client onboarding and implementations
  • Develop and manage project plans, timelines, and documentation while communicating progress, risks, and next steps
  • Identify workflow optimization opportunities and communicate product enhancement ideas based on client feedback
  • Maintain knowledge of healthcare workflows, regulatory considerations, and industry trends relevant to the platform

Requirements

  • 3–5+ years of experience in Account Management, Customer Success, Client Services, or Implementation roles within healthcare, healthcare technology, or SaaS environments
  • Strong project management, organizational, and communication skills
  • Proficiency with Microsoft Word, Excel, PowerPoint, OneNote, Teams, and Outlook
Benefits
  • Comprehensive suite of solutions including cost recovery, pharmacy software, compliance auditing, and medical device management
  • Flexible working arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementworkflow optimizationclient onboardingimplementation
Soft Skills
client satisfactionrelationship managementorganizational skillscommunication skills