SpendMend

Compliance

• Review client-submitted explant documentation in the +Explants Portal to assess medical device warranty eligibility.
• Identify manufacturer recalls or safety alerts that impact warranty status or require regulatory reporting.
• Coordinate and confirm the timely return of explanted devices to manufacturers for formal evaluation.
• Monitor the status of potential warranty credits and process manufacturer credit reports.
• Identify missing procedures or unreported explants and ensure accurate client follow-up.
• Communicate credit outcomes and compliance updates clearly and professionally to clients.
• Maintain audit-ready documentation and ensure reporting accuracy through the SpendMend +Explants Portal.

Medical Device Audit and Compliance Specialist

Account Manager

• Lead client onboarding, including kickoff calls and regular implementation meetings
• Manage implementation tasks and integration timelines to ensure accountability and success
• Monitor project milestones, deliverables, and outcomes, ensuring expectations are met or exceeded
• Provide clear and consistent updates to clients, vendors, and internal teams (integration, development, product)
• Conduct routine client check-ins post-implementation to maintain engagement and satisfaction
• Partner with clients to identify enhancements, prioritize requests, and understand pharmacy workflows
• Collaborate with the Product Manager to optimize solutions based on client feedback
• Perform software testing to validate responsiveness, functionality, and design integrity
• Troubleshoot and report bugs or functionality issues, coordinating resolution with technical experts
• Actively identify opportunities to cross-sell other SpendMend Pharmacy solutions
• Represent SpendMend Pharmacy professionally and deliver exceptional service
• Guide health systems through onboarding, manage system integrations, and support the full software development lifecycle to deliver measurable value through Trulla’s pharmacy-focused solutions

Full-stack Engineer

• Lead technical efforts to connect Trulla with customers’ existing systems such as inventory management, 340B TPAs, and ERP platforms.
• Build, configure, and deploy integrations between Trulla and external systems.
• Collaborate with project managers, customer success, and engineering to ensure integrations are delivered on time during new customer onboarding.
• Work with customers and vendors to define technical requirements, data mapping, and workflows for each integration.
• Create and execute integration test plans, troubleshoot issues, and verify data accuracy before go-live.
• Join customer calls and manage technical aspects of the integration process, ensuring clear communication and strong relationships.
• Serve as the technical liaison with third-party vendors during implementation projects.
• Produce and maintain clear technical documentation for integrations, including setup guides, data specifications, and troubleshooting procedures.
• Identify opportunities to standardize and automate integration processes to improve efficiency and scalability.
• Travel at least once per year for an onsite company meeting; possible additional onsite client meetings and/or conferences.

Full Stack Developer – Integrations

Analyst

• Prepare for, support, and finalize audits and documents for delivery to clients
• Facilitate initial audit planning email communication
• Schedule pre, post, and consultation meetings with clients as needed
• Compile CE specific data requests for audit
• Draft initial agenda for audit and initiate preparation of CE audit guide
• Perform audit tasks as assigned including: Contract Pharmacy Service Agreement review and populate contract review summary table by vendor; Sampling for all universes; Trial balance; Crosswalk development and review
• Troubleshoot issues and report potential problems to SpendMend Pharmacy leadership
• Participate in weekly team meetings, internal training sessions, and other assignments
• Maintain an up-to-date calendar and provide audit support

340B Analyst

Data Engineer

• SpendMend partners with hospitals, health systems, and higher education institutions to improve financial performance and patient care.
• Senior DataOps Engineer responsible for building and operating a modern lakehouse infrastructure (Databricks/Delta Lake/dbt).
• Construct high-performance ingestion pipelines and model curated data marts and semantic layers for analytics and ML.
• Tune Spark-based systems for optimal cost and performance and implement schema governance and data contracts.
• Define and monitor SLIs/SLOs, integrate quality checks in CI/CD, establish lineage, automated backfills, and runbooks.
• Enable telemetry for business outcomes and ROP reporting; lead incident triage, resolution, and postmortem documentation.
• Collaborate with Platform, SRE, Security, GRC, Analytics Engineering, MLOps, product owners, and stakeholders.
• Job Location: Remote (U.S. Time Zones) or Hybrid (Grand Rapids, MI); travel expected at least once per year.
• Note: Company cannot sponsor work visas; reasonable accommodations available during recruitment.