Spektrix

Business Development & Solutions Specialist

Spektrix

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • You support our customers throughout the entire customer journey — from first contact through system demos and implementation projects to ongoing support.
  • Support the broader sales cycle through prospecting, lead qualification, and contributing to tender/RFP processes.
  • Create realistic project timelines, ensure high system adoption, and coordinate internal and external stakeholders.
  • Act as the primary point of contact for our DACH customers for all support enquiries, from day-to-day application questions to consulting projects.
  • Serve as a key ambassador for Spektrix in the DACH region — at industry events and in direct contact with prospects and partners.

Requirements

  • Ideally you have experience in the arts and cultural sector and the ticketing industry in Germany, Austria, or Switzerland — or you bring a strong interest in this area.
  • You are self-directed and proactive with a growth mindset and thrive in the dynamics of a go-to-market phase.
  • You are a systems-oriented person with a deep understanding of complex software. You have experience with ticketing, CRM, or marketing software and enjoy data mapping and technical troubleshooting.
  • You have a proven ability to manage multiple priorities — ensuring urgent issues are resolved while keeping important long-term projects progressing.
  • Languages: German at native level and business-fluent English, both written and spoken.
Benefits
  • Spektrix is proud to offer a competitive and generous benefits package to all team members. Specific benefits will be determined in line with your country of residence and Spektrix’s high global standards for employee wellbeing. ⚕️🌴💶
  • Equal Opportunities: Spektrix is an equal opportunities employer; we recruit regardless of race, religion, gender, gender identity, sexual orientation, age, or disability status and seek to employ people from a wide range of backgrounds and experiences.
  • At Spektrix, we know there’s no such thing as a “perfect” candidate. We are committed to creating an inclusive work environment where everyone is supported in delivering their best work.
  • To help us reduce bias, please do not include a photo in your CV or application.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data mappingtechnical troubleshootingproject managementlead qualificationsystem adoption
Soft Skills
self-directedproactivegrowth mindsetability to manage multiple priorities