
Business Development & Solutions Specialist – DACH Region
Spektrix
full-time
Posted on:
Location Type: Remote
Location: Germany
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Tech Stack
About the role
- Sales Support: Conduct technical system demos and discovery sessions to show prospective clients how Spektrix’s solutions meet their business needs. You will also support the wider sales cycle through prospecting, lead qualification and contributing to tender/RFP responses.
- Implementation Management: Support onboarding and system implementation projects from contract signature through to go-live. You will create realistic project timelines, ensure strong system adoption through proactive communication, coordinate internal and external stakeholders, and prepare our clients for long-term success.
- Client Support: Act as the primary point of contact for our DACH clients for all support requests, from routine application questions to consulting projects. You will be supported by our established global Client Success teams.
- Market Representation & Stakeholder Management: Serve as an important ambassador for Spektrix in the DACH region, at industry events and in direct contact with prospects and partners. The strong external relationships you build will be reflected in close collaboration with our global teams to ensure a seamless, professional experience for our partners.
- Market Analysis & Feedback: Help tailor Spektrix for the DACH market by documenting local requirements—such as payment providers (payment gateways), tax regulations or culture-specific workflows—and communicating these insights to our product and engineering teams.
- Operational Excellence: Maintain high standards of data integrity by accurately recording all sales activities and project milestones in our internal systems (e.g., HubSpot) and providing regular updates to internal stakeholders.
Requirements
- Entrepreneurial Mindset: You are self-motivated, proactive and have a growth mindset; you thrive in the dynamics of a go-to-market phase.
- Technical Affinity: You are a “systems person” with a strong understanding of complex software. You have experience with ticketing, CRM or marketing software and enjoy data mapping and technical troubleshooting.
- Strategic Problem Solving: You have a proven ability to manage competing priorities—ensuring urgent issues are resolved while important, longer-term projects continue to advance.
- Experience: Ideally, you have experience in the arts and cultural sector and the ticketing industry in Germany, Austria or Switzerland, or you bring a strong interest in this area.
- Languages: Native-level German and business fluent English, both spoken and written.
Benefits
- We offer a competitive and generous benefits package. Specific benefits will be determined in line with your country of residence and Spektrix’s high global standards for employee wellbeing.
- Equal Opportunities
- Spektrix is an equal opportunities employer: we recruit regardless of race, religion, gender, gender identity, sexual orientation, age or disability status and seek to employ people from a wide range of backgrounds and experiences.
- At Spektrix, we know there’s no such thing as a “perfect” candidate. We are committed to creating an inclusive work environment where everyone is supported to deliver their best work. In an effort to help reduce bias, please do not include a photo in your CV or application.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical system demosproject managementdata mappingtechnical troubleshootinglead qualificationRFP responsessystem implementationdata integrityclient supportmarket analysis
Soft Skills
entrepreneurial mindsetself-motivatedproactivestrategic problem solvingcommunicationstakeholder managementrelationship buildingadaptabilitycollaborationtime management