Speedway Motors, Inc

Customer Support

• Be the expert voice over the phone that helps customers identify, evaluate, and purchase products
• Use a consultative approach to recommend solutions
• Communicate in writing to provide technical support and product recommendations
• Make independent decisions regarding proper product application
• Maintain an extensive working knowledge of aftermarket automotive technology
• Assist our product and e-commerce teams to develop and update website content
• Collaborate with internal teams to support product visibility, customer engagement, and overall sales success
• Contribute toward the development of training material
• Participate in the production of technical content including video, tech articles, instruction sheets, and product reviews
• Attend industry trade shows and events acting as an ambassador for Speedway Motors

Customer Experience Auto Technician – Race Cars, Muscle Cars, Hot Rods