Spectrum Science - a GHMC Company

Vice President, Client Services

Spectrum Science - a GHMC Company

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $185,000 per year

Job Level

Lead

About the role

  • Manage all facets of a multidimensional, interwoven team and provide sound, strategic counsel to ensure progress, action and results; keep senior leadership informed and bring them in when necessary to maintain high-quality service and execution
  • Develop thorough knowledge of client industry landscape, scientific approach and business objectives as to identify strategic opportunities
  • Partner with subject matter experts (content strategy, social, earned media) team to develop strategic programs that meet client goals
  • Lead teams in executing patient-centric client events including strategic planning, material development, coordinating with client cross-functional teams and overseeing logistics
  • Work with senior leadership to expand strategic thinking and identify growth opportunities
  • Review wide-array of complex, strategic scientific communications materials and other deliverables (e.g., corporate/product narratives, messages and Q&As, results reports, leader talking points, scientific animation video scripts, owned and sponsored articles)
  • Take the lead on plans and high-level deliverables (e.g., yearly planning)
  • Participate and actively contribute to all-agency/IAT meetings, as appropriate and as the face of Spectrum
  • Manage account financials including staffing and projections, budget tracking and monthly billing packages to ensure team is on trend; liaise with client on budget recommendations
  • Ensure team meets deadlines, manages priorities and effectively communicates to both internal and external stakeholders
  • Supervise junior staff and play an active role in their professional development; identify and champion both account-specific and agency-wide visibility opportunities for self and team members
  • Contribute to new business opportunities

Requirements

  • A Bachelor’s Degree in communications, English or similar major
  • At least 8-10 years agency experience, including experience in healthcare and science communications/public relations
  • Experience supporting pipeline communications for biotech/pharma clients, or similar high-science communications experience preferred
  • Advanced knowledge of Microsoft Office (Outlook, PowerPoint, Word, etc.) and familiarity with media tools (e.g., Cision, Bloomberg Terminal, HootSuite)
  • Be able to manage multiple projects and/or accounts simultaneously, demonstrate adaptability to new information and shifting priorities
  • An extreme attention to detail
  • Professional demeanor and pride in work product
  • Ability to excel in a team environment as well as work independently
  • Resourceful and effective problem solver with strong sense of urgency, proactivity and critical thinking skills
  • Client-service oriented mindset
  • Excellent written and verbal communication skills
  • Proven ability to receive and deliver feedback on performance
  • An ability to effectively manage, mobilize and mentor teams
Benefits
  • Monthly cell phone reimbursement
  • Flexible time off
  • Sabbatical Program after 7 years
  • 13 weeks paid Parental Leave
  • Continuous learning and development through Greatest Potential Self (proprietary talent program), tuition reimbursement programs, and in-house 1:1 coaching with access to talent and productivity-based assessments.
  • Referral bonus for bringing friends to work at Spectrum
  • Medical concierge service
  • Thorough onboarding including accessible conversations with leadership
  • 401k with company match and 1:1 Financial Coaching and Education
  • Wellness benefits including medical, dental, and vision insurance, as well as science-backed meditation and mindfulness tools through Headspace
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic planningscientific communicationsbudget trackingproject managementpipeline communicationscontent strategyevent managementmaterial developmentclient account managementperformance feedback
Soft Skills
team leadershipadaptabilityattention to detailproblem solvingclient-service orientationcommunication skillsproactivitycritical thinkingprofessional demeanormentoring