Spectrum Science - a GHMC Company

Account Executive

• Manage all facets of a multidimensional, interwoven team and provide sound, strategic counsel to ensure progress, action and results
• Develop thorough knowledge of client industry landscape, scientific approach and business objectives in order to identify strategic opportunities
• Partner with subject matter experts to develop strategic programs that meet client goals
• Work with a variety of clients who span more than one function
• Develop wide array of communications materials and other deliverables
• Support VP and above in developing plans, proposals and high-level deliverables
• Support project managers in managing account financials
• Ensure team meets deadlines, manages priorities and effectively communicates to both internal and external stakeholders
• Supervise junior staff and play an active role in their professional development

Account Director

Client Services Representative

• Manage all facets of a multidimensional, interwoven team and provide sound, strategic counsel to ensure progress, action and results; keep senior leadership informed and bring them in when necessary to maintain high-quality service and execution
• Develop thorough knowledge of client industry landscape, scientific approach and business objectives as to identify strategic opportunities
• Partner with subject matter experts (content strategy, social, earned media) team to develop strategic programs that meet client goals
• Lead teams in executing patient-centric client events including strategic planning, material development, coordinating with client cross-functional teams and overseeing logistics
• Work with senior leadership to expand strategic thinking and identify growth opportunities
• Review wide-array of complex, strategic scientific communications materials and other deliverables (e.g., corporate/product narratives, messages and Q&As, results reports, leader talking points, scientific animation video scripts, owned and sponsored articles)
• Take the lead on plans and high-level deliverables (e.g., yearly planning)
• Participate and actively contribute to all-agency/IAT meetings, as appropriate and as the face of Spectrum
• Manage account financials including staffing and projections, budget tracking and monthly billing packages to ensure team is on trend; liaise with client on budget recommendations
• Ensure team meets deadlines, manages priorities and effectively communicates to both internal and external stakeholders
• Supervise junior staff and play an active role in their professional development; identify and champion both account-specific and agency-wide visibility opportunities for self and team members
• Contribute to new business opportunities

Vice President, Client Services

• Manage communications and logistics coordination with client teams and patient ambassadors for attendance at in-person or virtual meetings
• Support development of materials and communications for patient engagement and product communications
• Review materials for consistency, accuracy, and proper use of grammar
• Prepare, submit, and monitor materials following the client’s medical/legal/regulatory review process using Veeva
• Actively listen and take notes during internal and external calls, develop agenda/call recaps with next steps, and contribute as assigned during calls
• Coordinate with interwoven and project management teams to manage and adhere to deadlines and project timelines
• Take direction from team members, follow through, and make corrections to stay on track, adhering to project timelines
• Proactively identify, anticipate, and address client and team action items and next steps to ensure client needs are met in a timely manner
• Adhere to Spectrum’s guidelines in recording and submitting time, expenses, and POs utilizing proper job codes

• Lead and manage client accounts, ensuring high levels of client satisfaction and retention
• Drive projects from inception to completion, ensuring timely delivery and quality outcomes
• Develop and execute strategic communication plans for product launches and ongoing campaigns
• Oversee the development of communication materials, ensuring they are ready for proofing and meet high-quality standards
• Analyze data publications to extract insights and track updates based on client feedback
• Lead internal communications strategy and execution, including developing processes and procedures
• Plan and execute large celebrity campaigns, leveraging celebrity endorsements to enhance brand visibility
• Monitor and analyze campaign performance, providing insights and recommendations for optimization