Spectrio

Account Manager

• Position is based in NORTH California: (San Francisco County, Santa Clara County and Sacramento County) . It is FLEX remote where you will work from home while traveling to Dealership locations.
• Lead, manage and inspire the post-installation support and service phase of the client relationship and sales opportunity/revenue generation efforts with Spectrio clients and prospects
• Partner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns consistent with the overall dealership marketing plan
• Remain current and knowledgeable on all Spectrio products and services
• Understand competitive climate of similar Spectrio products and services
• Consistently meet with, educate and advise dealer principals and/or general managers on digital engagement platform best practices with consistent direct interface
• Modify and ensure playlists are current and targeted to the dealerships’ goals, traffic patterns, dwell times, customer demographics, etc.
• Measure, report and communicate on dealer satisfaction’s impact on client retention and renewals
• Collaborate with the Spectrio Production Department to create and network digital assets and optimize user experience
• Evaluate client experience and utilization across multiple channels for best practice sharing
• Provide consistent feedback and perspective to upper management on competitive landscape
• Act as a liaison between internal Spectrio client interacting departments and Spectrio client base
• Launch and train on all product initiatives for new and qualified dealers
• Inspect and report on installed equipment at regular intervals – TV screens, rack, media players, etc.
• Report all technical and/or content issues through proper channels, communicate resolution to dealer principal, general manager and/or point-of-contact and ensure thorough follow-up to client satisfaction
• Meet and/or exceed all designated key performance indicators on a monthly basis
• Develop and plan proficient, effective and value-added client contact travel schedules
• Adhere to all Spectrio branding and image guidelines, especially as it pertains to client collaboration
• Prospect new opportunities to turn over to RSMs
• Determine sales prospect needs assessment, communicate value propositions and present Spectrio portfolio of products and services
• Successfully schedule sales presentations with “A” level decision makers in automotive or advertising environments
• Identify up-sell opportunities and submit appropriate documents for implementation
• Solicit referrals and testimonials from existing, satisfied clients
• Assist with client follow-up on meetings, proposals, adjustments to proposals, collection of tailored information and CRM data entry
• Work efficiently and productively in an independent role
• Meet, or exceed, Spectrio Sales Standards of Excellence (SOE)

Regional Account Manager