Specsavers

Part-Time Retail Associate, Eyecare Consultant

Specsavers

part-time

Posted on:

Location Type: Office

Location: Oshawa • Canada

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Salary

💰 CA$18 - CA$21 per hour

About the role

  • Welcome customers warmly, creating a friendly and approachable environment in the store.
  • Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
  • Guide customers in selecting frames that suit their lenses and personal style.
  • Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
  • Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
  • Measure and adjust frames for a comfortable and precise fit.
  • Process orders for prescription glasses and contact lenses accurately and efficiently.
  • Schedule follow-up appointments to maintain excellent customer care.
  • Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

Requirements

  • A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
  • Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure
  • Reliability and flexibility to work retail hours
  • Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice
  • Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results
  • Previous experience in retail or customer service is an asset—but not essential
  • Enthusiasm for learning about frames, lenses, and pre-testing procedures
  • Must be legally eligible to work in Canada.
Benefits
  • 3 weeks paid vacation (prorated for hours worked)
  • 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
  • Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually
  • 4 vouchers per year, each offering 25% off
  • Confidential support for mental health, financial, and personal well-being
  • Ongoing investment in your professional development and advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
pre-screening testsretinal imagingpressure checksvisual field testingframe measurementframe adjustmentorder processingprescription glassescontact lenses
Soft skills
customer servicerelationship buildingcommunicationorganizationflexibilityreliabilityoutgoing demeanorconfidenceproblem-solvingadaptability