Own post-sale end-to-end project setup
Track project readiness and communicate updates across teams
Coordinate resources assignments and team availability based on scope and skillset
Provide internal teams with resource recommendations for upcoming projects
Support delivery team members by addressing logistical and operational concerns
Contribute to ongoing process improvements within CS operations

Requirements

3+ years of experience in operations, project coordination, or CS support
Strong technical background with a good understanding of blockchain security and/or cybersecurity
Exceptionally organized and comfortable managing many moving parts
Strong communicator, especially in remote and async work environments
Excellent problem-solving, attention-to-detail and conflict-resolution skills
Proficient with operational tools including CRM systems, Notion, Airtable, Google Workspace, Slack
Able to work independently and take initiative to solve problems
Experienced working within operations departments or proposal management
Bonus: Familiarity with technical teams or Web3 is a big plus
Availability to work EST business hours.

Benefits

Competitive salary and performance-based compensation opportunities.
Opportunity to work in an early-stage startup with a talented and passionate team.
Exposure to high-profile clients in the blockchain and cryptocurrency industry.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

operationsproject coordinationblockchain securitycybersecurity

Soft Skills

organizedcommunicationproblem-solvingattention to detailconflict resolutioninitiative