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Support Engineer

• Do you speak German? A new opportunity in Technical Support for EV Charging (Electric Vehicles).
• Join an eMobility call center in Lisbon supporting disruptive brands and leading companies in the US and Europe.
• Be the first point of contact for customers experiencing issues with EV charging stations.
• Provide support via phone, email, and chat.
• Perform basic troubleshooting (connectivity, resets, app configurations, cable checks).
• Escalate complex issues to advanced support teams with accurate documentation.
• Keep up with latest EV charger models, firmware, and updates.
• Maintain professionalism and a positive experience for all customers.

Technical Support, German – eMobility Solutions