Speakit

Consultant

• Provide outstanding customer service and technical support to luxury vehicles users regarding digital services with high customer satisfaction through various channels of communication (inbound calls/chats/emails)
• Build customer trust through empathetic personalized conversations
• Strive for first call resolution and taking true ownership of customer needs and issues
• Engage with clients in a friendly and professional manner, while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Maintain high level of customer support and customer satisfaction, keeping a customer relationship database

German Customer Consultant – Automotive Industry

• Communicating through chat & phone with subscribers
• Answering how-to questions about payment
• Troubleshooting streaming and content issues
• Assisting subscribers with howto questions & navigating on Netflix

German Customer Consultant

Customer Support

• Communicating through chat & phone with subscribers
• Answering how-to questions about payment
• Troubleshooting streaming and content issues
• Assisting subscribers with how-to questions & navigating on Netflix

Customer Support Consultant

• Respond to customer inquiries via phone, email and chat in a timely and professional manner.
• Provide accurate information regarding shipment tracking, delivery timelines and available service options.
• Assist customers with creating shipping labels, claims, returns and redelivery requests.
• Investigate and resolve issues related to lost, delayed, or damaged shipments.
• Escalate complex cases to relevant internal departments when needed.
• Maintain up-to-date knowledge of the client’s logistics services, policies and procedures.
• Document customer interactions accurately in the CRM system.
• Ensure high levels of customer satisfaction through effective support and problem resolution.
• Follow quality standards and compliance guidelines.

Italian Customer Support Agent – Courier & Delivery Services

• Act as the first point of contact for all the Danish speaking clients
• Communicate with speed, empathy and effectiveness with customers via telephone, emails and online chats
• Be able to offer recommendations and guidance to common technical problems or frequently asked questions
• Work effectively as part of a team, developing supportive relationship with colleagues

Customer Support Specialist – Danish

Customer Support Consultant, Danish

• Handle inbound communication (calls, chats, and tickets) from restaurant partners and customers
• Resolve issues related to orders, payments, deliveries, and platform use
• Deliver empathetic and professional support across all service channels
• Follow quality and response guidelines to ensure consistent service
• Escalate complex cases when necessary and ensure proper follow-up
• Support ad-hoc operational tasks as requested by the project

Norwegian Customer Support Advisor – Delivery Services

• - Handle inbound communication (calls, chats, and tickets) from restaurant partners and customers
• - Resolve issues related to orders, payments, deliveries, and platform use
• - Deliver empathetic and professional support across all service channels
• - Follow quality and response guidelines to ensure consistent service
• - Escalate complex cases when necessary and ensure proper follow-up
• - Support ad-hoc operational tasks as requested by the project

Customer Support Advisor – Swedish

• Represent and support some of the world’s most exciting brands
• Engage with clients via calls and emails to provide product and service guidance
• Review client requests and process them accurately
• Contribute to continuous improvement initiatives to enhance customer satisfaction
• Share insights and feedback with internal teams to optimize service

Customer Care Advisor, Dutch Speaker

Customer Success Manager

• Work fully remote supporting top global brands
• Provide expert guidance and support clients via phone and email
• Review customer requests, make informed decisions, and take action
• Identify areas to improve client experience and share suggestions
• Track trends and help prevent recurring issues for clients

Customer Success Specialist, Dutch

Financial Planning and Analysis

• Manage day-to-day accounting tasks (invoices, payments, reconciliations, expense management).
• Prepare monthly, quarterly, and annual reports for management.
• Develop financial analyses to support strategic decision-making.
• Identify opportunities for cost optimization and process improvements.
• Advise management on financial risks and opportunities.
• Support budgeting, forecasting, and financial planning.
• Liaise with external auditors, tax advisors, and financial institutions.
• Ensure compliance with accounting standards and regulations.

Finance Specialist

Support Engineer

• Do you speak German? A new opportunity in Technical Support for EV Charging (Electric Vehicles).
• Join an eMobility call center in Lisbon supporting disruptive brands and leading companies in the US and Europe.
• Be the first point of contact for customers experiencing issues with EV charging stations.
• Provide support via phone, email, and chat.
• Perform basic troubleshooting (connectivity, resets, app configurations, cable checks).
• Escalate complex issues to advanced support teams with accurate documentation.
• Keep up with latest EV charger models, firmware, and updates.
• Maintain professionalism and a positive experience for all customers.