
Sales Operations Manager
Speak
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $120,000 - $155,000 per year
About the role
- Run the sales ops cadence
- Own weekly forecasting and pipeline rhythms with Sales leadership.
- Build and maintain the weekly ops cadence and standard metrics.
- Drive stage hygiene and clear definitions (what moves an opportunity from stage to stage, required fields, SLAs).
- Own Sales reporting that leadership trusts
- Build dashboards for pipeline coverage, forecast vs target, stage conversion, cycle time, and leading indicators.
- Partner with Finance and RevOps on consistent definitions and auditability so reporting may be used for planning.
- Ensure channel partner reporting consistent, timely and reliable.
- Stabilize CRM inputs and enforce deal hygiene
- Identify and clean the highest-impact data issues (owner, stage, amount, close date, product, region, source).
- Create training guides, so adoption is durable.
- Own Deal Desk workflow (process + routing)
- Set up discounting guardrails and a clear approval matrix.
- Standardize quote / order forms to support contracting, invoicing, and downstream handoffs.
- Ensure the process is fast for the field, while still being controlled and auditable.
- Support territory + account assignment and GTM programs
- Run territory and account assignment processes.
- Support lead routing logic and SLA monitoring.
- Track monthly pipeline generation plans (coverage and gap-to-goal) and surface issues early.
Requirements
- 5+ years in Sales Ops, BizOps, or similar roles supporting B2B GTM teams.
- Experience building sales processes that scale: forecasting, pipeline inspection, territory/account assignment, deal desk, and handoffs.
- Strong CRM operations and reporting experience (HubSpot, Salesforce, or similar): pipelines, permissions, required fields, lifecycle/stage definitions.
- Strong track record of AI tool adoption and AI tool leverage building.
- Strong analytical skills and comfort working with data and spreadsheets.
- Track record of creating lightweight governance that is adopted (templates, runbooks, enablement, change management).
- Clear and concise communicator who can influence without authority across Sales, RevOps, Finance, CX, and Marketing.
- High ownership, strong judgment, and comfort working with sensitive data (forecast, comp, performance).
Benefits
- Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationsforecastingpipeline managementdata analysisCRM operationsreportingdeal deskterritory assignmentaccount assignmentgovernance
Soft Skills
communicationinfluenceownershipjudgmentanalytical skillschange managementtraining developmentcollaborationproblem-solvingattention to detail