SPARK Business Works

Account Manager

• Ensure projects are executed to meet client goals and deliver measurable results
• Coordinate resources for project execution and manage timelines and budgets
• Provide proactive client updates, including weekly updates, calls, email, and in-person meetings as needed
• Collaborate with marketing strategists, content managers, developers, designers, and external vendors to deliver work
• Conduct monthly performance reviews with clients focusing on KPIs, campaign performance, and next steps
• Manage project budgets and proactively communicate financial progress
• Update backlog and resource planning sheets weekly to maintain accurate revenue forecasting
• Identify risks early, perform risk mitigation, and escalate issues when appropriate
• Partner with teammates to identify growth opportunities within existing accounts and propose solutions
• Review deliverables for accuracy and completeness and seek opportunities to improve processes and client outcomes

Digital Account Manager