Customer Care Representative
SouthState Bank
full-time
Posted on:
Location Type: Remote
Location: Colorado • United States
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Salary
💰 $32,843 - $49,264 per year
Job Level
About the role
- Provide superior customer service to external and internal customers
- Build and maintain rapport with customers
- Identify customer’s problem and effectively communicate resolution
- Ensure compliance with bank Code of Business Conduct and Ethics
- Actively seek to retain customer relationships
Requirements
- High School Diploma or equivalent
- Previous customer service (Inbound Call Center) experience
- Experience in financial services
- Strong computer skills and ability to navigate systems for quick resolution
- Must have excellent customer service skills including verbal, listening, and problem-solving skills.
- Ability to work with confidential information in a professional manner.
- Must be enthusiastic and highly motivated with a strong work ethic.
Benefits
- Equal Opportunity Employer
- Health benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceproblem-solvingcomputer skills
Soft Skills
verbal communicationlisteningenthusiasmmotivationwork ethicrapport building
Certifications
High School Diploma