SouthState Bank

Technical Support Manager

SouthState Bank

full-time

Posted on:

Location Type: Hybrid

Location: AlabamaColoradoUnited States

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Salary

💰 $113,320 - $181,018 per year

Job Level

Tech Stack

About the role

  • Oversee the implementation, optimization, and support of the Newgen Consumer Loan Origination system.
  • Drive the vision and strategy for leveraging Newgen Consumer Loan Origination Platform and other related tools across the bank.
  • Work cross-functionally with various departments to gather requirements and feedback.
  • Monitor and ensure the reliability, performance, and data integrity of the platforms.
  • Spearhead training and knowledge transfer initiatives to enhance user proficiency and adoption of the solution.

Requirements

  • Bachelors’ degree required in Information Technology or related discipline.
  • Advanced degree preferred.
  • 10+ years in financial services and technology management.
  • Project Management, Incident Management experience.
  • Advanced knowledge MS Office tools, particularly Excel, PowerPoint, Visio, Word, and SharePoint.
  • Project Management Professional certification.
  • Agile software delivery certifications preferred.
Benefits
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Newgen Consumer Loan Origination systemProject ManagementIncident ManagementAgile software deliveryMS OfficeExcelPowerPointVisioWordSharePoint
Soft Skills
cross-functional collaborationrequirements gatheringfeedback analysismonitoring performancedata integritytrainingknowledge transferuser proficiencyadoption strategies
Certifications
Project Management ProfessionalAgile software delivery certifications