
Technical Support Manager
SouthState Bank
full-time
Posted on:
Location Type: Hybrid
Location: Alabama • Colorado • United States
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Salary
💰 $113,320 - $181,018 per year
Tech Stack
About the role
- Oversee the implementation, optimization, and support of the Newgen Consumer Loan Origination system.
- Drive the vision and strategy for leveraging Newgen Consumer Loan Origination Platform and other related tools across the bank.
- Work cross-functionally with various departments to gather requirements and feedback.
- Monitor and ensure the reliability, performance, and data integrity of the platforms.
- Spearhead training and knowledge transfer initiatives to enhance user proficiency and adoption of the solution.
Requirements
- Bachelors’ degree required in Information Technology or related discipline.
- Advanced degree preferred.
- 10+ years in financial services and technology management.
- Project Management, Incident Management experience.
- Advanced knowledge MS Office tools, particularly Excel, PowerPoint, Visio, Word, and SharePoint.
- Project Management Professional certification.
- Agile software delivery certifications preferred.
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Newgen Consumer Loan Origination systemProject ManagementIncident ManagementAgile software deliveryMS OfficeExcelPowerPointVisioWordSharePoint
Soft Skills
cross-functional collaborationrequirements gatheringfeedback analysismonitoring performancedata integritytrainingknowledge transferuser proficiencyadoption strategies
Certifications
Project Management ProfessionalAgile software delivery certifications