Southern Bancorp

Community Manager

• Originate high quality mortgage loans which are typical in low-to-moderate income borrowers to serve the housing needs of underserved communities
• Increase mortgage loan volume, primarily focusing on CRA, low-to-moderate, and minority customers, through effective consultative selling
• Assist in the identification, recruitment, hiring, training, & development of community development lenders in assigned territory
• Provide ongoing leadership, coaching, counsel, & accountability to assigned team to further achievement of individual, team, & company goals
• Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services
• Work with non-profit partners to provide home buyer education, mortgage credit counseling and technical assistance
• Identify appropriate community groups throughout the community and establish a plan for making contact
• Serve on housing/credit/finance related boards, charitable/civic organizations or MBA committees on an ongoing basis
• Provide input for the design of programs, participate in credit related training for consumers to enhance knowledge within the community to maximize the benefits of mortgage loans and services
• Conduct outreach training classes in financial literacy, mortgage, banking, home ownership
• Maintain extensive knowledge of Southern Bancorp’s product offerings
• Identify potential loan applicants through referrals and make sales calls as appropriate in order to provide prospects with information on loan products and to solicit business as appropriate
• Assist borrowers with the application process by providing direction in filling out forms and keeping the applicant informed of necessary documentation
• Understand and remain educated on grant/subsidy programs available within market to ensure borrower receives maximum funding
• Prepare loan status of each loan in individual pipeline to be given to non-profit housing partners if applicable
• Interview & counsel loan applicants on the various mortgage loan programs offered by bank
• Analyze financial status and credit on each potential borrower, and fully understand the contract of sale to ensure proper submission of application
• Make sales calls to housing non-profits to maintain relationship and ensure for the steady flow of referrals
• Report weekly on loan volumes to management, and produce all other applicable reports necessary to provide management with the success of the originating efforts as requested by management
• Understand the complexity of the partnerships with non-profit organizations in an effort to mitigate potential reputational risk from occurring
• Work on special projects as assigned by mortgage leadership team

Mortgage Community Development Manager