Mortgage Community Development Manager

Southern Bancorp

Mortgage Community Development Manager originating mortgage loans for low to moderate income borrowers. Working with community partners and fulfilling leadership responsibilities to enhance home ownership.

Posted 7/28/2026full-timeLittle Rock • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community development lending and mortgage credit counseling, with a strong focus on serving low-to-moderate income borrowers and minority customers. Proven ability to lead teams, conduct outreach, and provide financial education to enhance homeownership opportunities in underserved communities.

Highest-signal resume keywords

Community Development LendingMortgage Credit CounselingLeadership ExperienceConsultative SellingFinancial Literacy Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mortgage Loan OriginationFinancial AnalysisProgram Guidelines KnowledgeLoan Application AssistanceSales Call Execution

Soft Skills

Interpersonal SkillsListening SkillsSelf-Starter AttitudeCoaching and Counseling

Industry Keywords

Low-to-Moderate IncomeUnderserved CommunitiesHomeownership GapCRANon-Profit Partnerships

About the role

Key responsibilities & impact

Originate high quality mortgage loans which are typical in low-to-moderate income borrowers to serve the housing needs of underserved communities
Increase mortgage loan volume, primarily focusing on CRA, low-to-moderate, and minority customers, through effective consultative selling
Assist in the identification, recruitment, hiring, training, & development of community development lenders in assigned territory
Provide ongoing leadership, coaching, counsel, & accountability to assigned team to further achievement of individual, team, & company goals
Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services
Work with non-profit partners to provide home buyer education, mortgage credit counseling and technical assistance
Identify appropriate community groups throughout the community and establish a plan for making contact
Serve on housing/credit/finance related boards, charitable/civic organizations or MBA committees on an ongoing basis
Provide input for the design of programs, participate in credit related training for consumers to enhance knowledge within the community to maximize the benefits of mortgage loans and services
Conduct outreach training classes in financial literacy, mortgage, banking, home ownership
Maintain extensive knowledge of Southern Bancorp’s product offerings
Identify potential loan applicants through referrals and make sales calls as appropriate in order to provide prospects with information on loan products and to solicit business as appropriate
Assist borrowers with the application process by providing direction in filling out forms and keeping the applicant informed of necessary documentation
Understand and remain educated on grant/subsidy programs available within market to ensure borrower receives maximum funding
Prepare loan status of each loan in individual pipeline to be given to non-profit housing partners if applicable
Interview & counsel loan applicants on the various mortgage loan programs offered by the bank
Analyze financial status and credit on each potential borrower, and fully understand the contract of sale to ensure proper submission of application
Make sales calls to housing non-profits to maintain relationship and ensure for the steady flow of referrals
Report weekly on loan volumes to management, and produce all other applicable reports necessary to provide management with the success of the originating efforts as requested by management
Understand the complexity of the partnerships with non-profit organizations in an effort to mitigate potential reputational risk from occurring
Work on special projects as assigned by mortgage leadership team

Requirements

What you’ll need

High School Diploma required; bachelor’s degree is preferred
Five years’ experience in community development lending or minority mortgage lending with a focus on bridging the homeownership gap of underserved communities; minimum 1 year of experience in the mortgage industry in a leadership role
Must have experience with broad program & mortgage investor guidelines
Housing counseling, financial planning and mortgage credit counseling experience
Good listener and self-starter with demonstrated ability to work with minimal hands-on direction
Must have excellent interpersonal skills to represent the Southern in a positive way in dealing with customers and other employees
Must have the ability to travel within market and must possess and maintain a valid driver’s license and a vehicle with appropriate insurance coverage

Benefits

Comp & perks

Fluency in a second language is preferred but not required