Case Manager, Residential Recovery
South Middlesex Opportunity Council (SMOC)
full-time
Posted on:
Location Type: Office
Location: Framingham • Massachusetts • United States
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Salary
💰 $0 - $21 per hour
Job Level
About the role
- Provide individual and group counseling to assigned clients; collaborate with Clinical Supervisor as needed.
- Establish a treatment plan for each individual.
- Provide related information and referrals to community-based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing.
- Coordinate all services required by the treatment plan.
- Ensure clients comply with program guidelines and complete assigned daily chores.
- Maintain complete and accurate client files and records; complete all required paperwork accurately and timely.
- Work collaboratively with other SMOC staff on housing and employment search and stability as indicated in the treatment plan.
- Maintain weekly contact and reassess, evaluate and document adherence to the treatment plan regularly.
- Support clients in their continued economic development planning.
- Provide monthly communication where necessary and mediate any conflict.
- Advocate in Housing Court.
- Maintain up to date case notes, telephone contact log and referrals to community-based services.
- Enter all client data into the required database(s) daily.
- Participate as a member of the Case Management team, attend all team meetings.
- Conduct groups and workshops related to the clients' needs as appropriate.
- Assist clients in arranging appointments and transportation.
- Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
- Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
- Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.
- Other duties as assigned.
Requirements
- Minimum of one year experience in Human Services or related field.
- Certification or license in substance abuse counseling (CADAC or LADAC) or at minimum enrolled in a certificate program.
- If applicable, a minimum of 3 years continuous sobriety.
- Minimum one year assessment, advocacy and case management skills.
- Sensitivity to low-income people of diverse backgrounds; excellent listening skills.
- Ability to work independently and collaboratively.
- Strong written and verbal communication skills.
- Must have valid driver’s license, reliable transportation and meet insurance standards.
Benefits
- Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
- Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
- 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
- Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementassessment skillsadvocacy skillstreatment planningclient data entryconfidentiality maintenance
Soft Skills
collaborationlistening skillsindependencecommunication skillssensitivity to diverse backgrounds
Certifications
CADACLADAC