Regional Clinical Manager
PM Pediatric Care
Manager, Shelter and Rehousing
South Middlesex Opportunity Council (SMOC)
full-time
Posted on:
Location: Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $0 - $60,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee the overall programmatic aspects of the assigned Congregate Site and Scattered Site shelter units within the Family Emergency Services division; ensure program operates in accordance with its mission to provide safe shelter, housing search, case management, and stabilization services.
- Manage the operational and fiscal activities of the program/department to include: staffing levels, budgets, and financial goals.
- Recruit, supervise, develop and evaluate staff by providing timely mentoring, training and performance management.
- Complete required paperwork in accordance with company policy. Oversee scheduling, coverage, case management and housing search services provided by the program.
- Create a climate in which all residents are empowered, respected and treated with dignity. Coordinate smooth, timely transitions of families into shelter.
- Prepare all required reports, grants, etc. and attend agency, regional and Department of Housing and Community Development (DHCD) meetings.
- Attend regular FES meetings and participate in scheduled trainings. Coordinate and lead case conferences, as needed.
- Develop beneficial working relationships with local churches, social service agencies and business leaders.
- Monitor property condition, report maintenance needs and coordinate needed repairs with Facilities Maintenance Coordinator to ensure appropriate upkeep of building.
- Ensure timely, accurate data entry into Efforts to Outcome (ETO) and maintenance of client records in accordance with DHCD regulations.
- Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
- Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
- Other duties as assigned.
Requirements
- Bachelor's degree preferred.
- Supervisory experience managing multiple people of at least 3 years.
- Sensitivity to low-income families of diverse backgrounds.
- Ability to work independently.
- Flexibility in schedule.
- Valid Driver's license, reliable vehicle and evidence of insurability.
- Excellent organizational and interpersonal skills required.
