
LMS Administrator
South College DPT - Knoxville
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- The LMS Administrator will be responsible for configuration, security, and integration of the school’s LMS software.
- Collaborate closely with stakeholders to understand requirements, architect solutions, and deliver scalable, high-quality solutions that drive efficiency and effectiveness.
- Administer and configure the LMS, including system settings, roles, permissions, sub-accounts, and workflows.
- Manage term structures, course provisioning, and access controls aligned with centralized academic processes.
- Troubleshoot complex LMS issues related to permissions, enrollments, integrations, data syncs, and system behavior.
- Coordinate LMS updates, feature releases, and regression testing in collaboration with IT and vendors.
- Manage blueprint templates, including associations, sync schedules, content lock rules, and exception handling.
- Support centralized course rollovers, resets, and term-based provisioning.
- Monitor and resolve blueprint sync errors, conflicts, and downstream impacts.
- Administer the full lifecycle of LTI integrations, including configuration, security, testing, deployment, and retirement.
- Collaborate with IT, vendors, and instructional designers to evaluate and implement new instructional tools.
- Test LTI tools in non-production and production environments to validate functionality, permissions, grade pass back, and user experience.
- Troubleshoot LTI-related issues involving authentication, data exchange, role mapping, and performance.
- Maintain documentation and inventories of approved tools, configurations, and testing outcomes.
- Serve as the technical liaison translating instructional requirements into LMS and integration configurations.
- Support instructional technologies (publisher tools, media platforms, assessment systems) from a systems perspective.
- Advise on accessibility, usability, and consistency related to LMS configuration and tool selection.
- Manage and monitor LMS integrations with SIS, identity management/SSO, reporting platforms, and third-party systems.
- Partner with IT on data flows, error resolution, monitoring, and system performance.
- Ensure compliance with FERPA, WCAG accessibility standards, and institutional data governance policies.
- Support backup, recovery, and disaster planning related to the LMS and connected tools.
- Develop and maintain LMS reports and dashboards for academic leadership, compliance, and assessment.
- Validate data integrity across blueprint-associated courses, sections, and terms.
- Participate in LMS governance, change management, and tool approval processes.
- Recommend improvements to workflows, automation, testing practices, and system scalability.
- Create and maintain technical documentation for LMS configurations, integrations, and testing procedures.
- Develop user-facing documentation explaining LMS behavior within a centralized, blueprint-driven model.
- Contribute to training resources related to LMS features, tools, and supported integrations.
- Transition into a supervisory role as the function grows, with responsibility for hiring, onboarding, mentoring, and supervising an LMS and academic technology team, and establishing team roles, workflows, and operational standards.
- Take ownership of or contribute to departmental priorities such as vendor evaluations, pilot programs, compliance audits, or technology rollouts as assigned.
Requirements
- Bachelor’s degree in Information Technology or Instructional Technology, Educational Technology, Computer Science, or a related field.
- 3+ years minimum experience as a LMS Administrator
- Experience with security and privacy along with production systems & platforms.
- Experience with database software, Excel, and data analytics tools.
- Proven experience as a LMS administrator, or similar role, with a focus on application development and integration.
- Proficiency in programming languages such as Java, Python, .Net
- Experience working with business applications and systems such as ERP, CRM, LMS, or SIS.
- Familiarity with application integration technologies and protocols, including RESTful APIs, SOAP, and ETL tools.
- Excellent problem-solving skills, attention to detail, and ability to manage multiple projects simultaneously.
- Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders.
Benefits
- Front Loaded PTO
- Tuition Assistance
- Medical, Dental, Vision
- 401(k) – with Employer Contribution
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LMS administrationapplication developmentintegrationJavaPython.NetRESTful APIsSOAPETL toolsdata analyticsdatabase software
Soft Skills
problem-solvingattention to detailproject managementeffective communicationinterpersonal skillscollaborationmentoringsupervisory skillsorganizational skillsadaptability