Sound Physicians

Director, Operations, EM

Sound Physicians

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 - $150,000 per year

Job Level

Lead

About the role

  • Proactively utilizing Sound and industry knowledge to lead discussions with hospital partners regarding short term and long-term strategic objectives, effectively communicating where Sound can provide a solution.
  • Build strong relationships with the C-Suite at each hospital partner as assigned, reporting on and checking in on performance on monthly basis
  • Final oversight for day-to-day site operations including matters related to payroll, credentialing, human resources, recruiting, etc. with assistance of direct reports and central office departments
  • Coordinate with Director of Clinical Performance content discussions and preparations for Joint Operations Committee, Quarterly Performance Reviews, and other hospital partner interactions.
  • Reviewing content for final sign-off of all client-facing templates (scorecards, dashboards, action plans) developed
  • Actively participating in Monthly Operating Reviews, proactively reviewing site financial statements for accuracy and trends to explain financial performance.
  • Identifying and understanding the impact of variances and enact plans with DCMO to address negative variances.
  • Developing and managing annual budgets with responsibility for P&L performance for programs as assigned
  • Working in the pursuit of new business.
  • Coordinating individual efforts for new business with Business Development, DCMO(s), SVP
  • Completing due diligence and site design for new partners.
  • Creating or reviewing proposals for new business and expansion of current business, including financial proformas.
  • Understanding the financial and operational impacts of program changes as well as pricing, including supporting or leading contract negotiations and new site implementations in conjunction with main office departments, DCMO and SVP
  • Leading new site implementations in conjunction with central office teams
  • Supporting the Director, Clinical Performance in their development and execution of clinical processes
  • Hiring, training and developing a team of practice managers
  • Managing and tracking reconciliation dates, upside performance quality bonus, contract renewal timelines, and annual escalator anniversary dates in a timely manner
  • Appropriate escalation of issue/concerns to DCMO & SVP

Requirements

  • Minimum: Bachelor's Degree in business administration, healthcare administration or similar field;
  • Proficiency with Microsoft Office Suite (i.e., Outlook, Excel, PowerPoint);
  • Knowledge of Process Improvement methodology; LEAN-Six Sigma for healthcare training is desirable
  • Knowledge of relevant state and federal healthcare regulations
  • Working knowledge of healthcare payment models, physician practice management, revenue cycle, payer contracting, managed care models, and Accountable Care Organization structure
  • Knowledge of Emergency Medicine landscape and market forces driving the EM model of care
  • Understanding of EM physician recruiting, marketing and compensation issues
  • Minimum: 6-8 years' experience working with healthcare operational management, including financial statements and working knowledge of hospital and healthcare informatics, including quality measures
  • Preferred: 3-4 years' experience managing a physician group practice
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending account
  • 401(k) retirement savings plan with a company match
  • Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
  • Ten company-paid holidays per year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial statementsbudget managementP&L performanceprocess improvementLEAN-Six Sigmahealthcare informaticsrevenue cyclepayer contractingmanaged care modelsphysician practice management
Soft Skills
communicationrelationship buildingleadershipteam developmentstrategic planningproblem-solvingorganizational skillsproactive engagementperformance managementnegotiation
Certifications
Bachelor's Degree in business administrationBachelor's Degree in healthcare administrationLEAN-Six Sigma certification